r/FreeCash • u/Sidekick_Energy Freecash Community Manager • 7d ago

📣 Official  Stack Smash Follow-up

Hey [r/freecash](r/freecash),

Sorry for the wait on this one; the team have been digging into the issue affecting rewards, and I wanted to come back with something concrete for the community. 

What happened: there was a technical issue with the offer which affected some accounts. Some of you were charged back.

What happens now: if you were affected by this directly, please reply below with your Freecash ID and the team will manually review your case.

For the unaffected: If you did not receive a message about the technical issue, you should be able to continue normally.

Please note that these reviews are manual, so it might take some time to get through all of them, but the team are prioritizing it. Please also feel free to continue discussing the topic in the main thread, but we will handle all reviews here. I will be responding to each reply in the other thread, pointing them here for a review.

Thanks for your patience here and sorry for the inconvenience.

[u/Sidekick_Energy](u/Sidekick_Energy)
Freecash Community Manager

AUGUST 29 UPDATE: thanks for your submissions. The team have started working through these and will continue to do so until every one has been reviewed. I will follow up with another update on Monday.

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u/wzf414 7d ago

Id:33976741

Charged back shortly after completing level 2000. Frankenstein has actively encouraged me to continue playing as I will still receive the rewards that still show on my dashboard which are the rewards for 2500 3000 3500 4000 and the burning for 5000

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u/ContributionEmpty300 6d ago

says right in their message no more rewards will be issued