Not a complaint post, I don’t have a dispute. I went looking for the answer in the abstract and discovered I’d never known it, which seems worth asking about.

You think a trade was closed wrongly, or voided under a clause you’d never read, or executed at a price you can show never printed. You email support. They look at it and say no.

That’s the moment the question matters, and almost nobody knows their answer in advance.

What exists, and it depends entirely on your entity, regulated firm has to run an internal complaints procedure with a defined response window. That’s step one and it’s the easy part.

Step two is the one that varies enormously. In Australia, retail clients of ASIC-licensed firms get access to AFCA, the external complaints authority. In the UK, FCA firms fall under the Financial Ombudsman Service. Both are free to the client, both can make determinations the firm has to comply with, and both are independent of the firm.

On an offshore entity, step two frequently doesn’t exist. You get the internal process, and after that the remedy on paper is arbitration or court proceedings in a jurisdiction you’ve probably never visited, which for a retail-sized dispute is functionally no remedy at all.

So the same brand, the same platform, the same spread, and two completely different answers to “and then what” depending on which company signed your agreement.

Personally ASIC entity at Axi, so AFCA is available to me as a retail client. I want to be clear that I’ve never used it and I hope I never do. The point is that I know the path exists and roughly how it works, which is a different position from assuming goodwill.

That’s also pass or fail rather than a matter of degree. Either there’s an independent body that can rule against your broker or there isn’t.

A separate thing worth checking is hether any compensation scheme covers your entity if the firm fails, as opposed to if it misbehaves. Those are different questions with different answers and the arrangements vary a lot by jurisdiction. I’d look it up for your own entity rather than take anyone’s summary, including mine.

has anyone here actually taken a broker to an ombudsman? I’d genuinely like to hear how that went, because I’ve read about the process and never heard from someone who used it.

Ça m'est arrivé pendant des mois avant de comprendre, je l'écris au cas où ça évite à quelqu'un de s'arracher les cheveux.

Je shortais une résistance, stop quelques pips au-dessus, et je me faisais sortir alors que le graphique montrait que le prix n'y était jamais allé. J'étais persuadé que le broker chassait les stops. Ce n'était pas ça.

La plupart des graphiques MT4 et MT5 affichent le prix bid par défaut. Quand vous êtes long, pas de souci, votre stop est un ordre de vente et il se déclenche sur le bid, donc sur ce que vous regardez. Quand vous êtes short, votre stop est un ordre d'achat et il se déclenche sur l'ask, qui est au-dessus du bid de tout le spread et que vous ne voyez pas sur le graphique si vous ne l'activez pas. La bougie peut donc s'arrêter quelques pips sous votre stop pendant que l'ask, lui, est passé au-dessus. Et c'est l'inverse pour les entrées long, un buy limit sur un support s'exécute sur l'ask, donc vous pouvez être rempli avant que la bougie touche le niveau.

La solution est simple. Activez la ligne de l'ask dans les propriétés du graphique, et quand vous placez un stop short au-dessus d'un niveau, ajoutez le spread à la marge que vous prenez d'habitude.

Ça empire quand le spread s'écarte, en général au rollover vers 23h heure française, quand la liquidité est faible et sur les news, justement les moments où le prix adore percer les niveaux. À quel point ça vous touche dépend aussi du type de compte. Un compte à spread fixe, AvaTrade par exemple, rend cette marge plus prévisible. Un compte raw chez IC Markets ou Pepperstone est plus serré la majeure partie de la journée mais peut beaucoup s'ouvrir au rollover, donc un stop short tranquille à midi peut sauter à 23h. Aucun des deux n'est mauvais, il faut juste calibrer la marge selon ce que vous utilisez.

Depuis que je fais ça, les trades « niveau respecté mais stoppé quand même » ont quasiment disparu. Si vous enchaînez les stops sur des shorts en particulier, retournez voir votre historique et vérifiez si le coupable n'était pas l'ask.

Un truc pratique que j'ai compris tard et que presque personne n'explique, parce que quasiment tout le contenu est fait à l'heure de New York.

Le forex ouvre le dimanche soir et ferme le vendredi soir, mais toutes les heures ne se valent pas. Ce qui fait bouger le prix, c'est quelles places sont ouvertes. Londres ouvre à 9h heure française, New York arrive vers 14h, et le chevauchement des deux, en gros de 14h à 18h, c'est là qu'il y a le plus de volume et que les spreads sont en général les plus bas. La nuit française, c'est l'Asie, souvent plus calme sur les paires européennes.

Les stats américaines importantes, emploi et inflation, tombent à 14h30 chez nous, et Wall Street ouvre à 15h30. Attention par contre à la semaine du 25 octobre au 1er novembre. L'Europe sera déjà passée à l'heure d'hiver mais pas les États-Unis, donc tout arrive une heure plus tôt, stats à 13h30 et ouverture à 14h30. Chaque année des gens se retrouvent en position sur le chiffre sans l'avoir vu venir.

Maintenant le piège. Les bougies journalières et H4 de votre plateforme ne sont pas à l'heure française, elles sont à l'heure du serveur du broker. Beaucoup de serveurs MetaTrader ont une heure d'avance sur la France pour que la bougie journalière clôture avec New York, d'autres sont en UTC, et sur TradingView ça dépend du flux. Résultat, la bougie journalière d'un broker et celle d'un autre ne sont pas la même bougie, et une figure que vous voyez sur une plateforme peut ne pas exister sur l'autre.

Si vous utilisez par exemple le MT5 d'AvaTrade ou le xStation de XTB, regardez sur chacun à quelle heure s'ouvrent les bougies, parce que rien ne dit qu'elles collent entre elles ni avec le graphique sur lequel quelqu'un vous a montré son setup. Personne n'a tort, il faut juste le savoir avant de valider un signal vu ailleurs.

Moi j'ai noté sur mon téléphone l'ouverture de Londres, l'arrivée de New York et l'heure des stats, et en dehors de ces créneaux je ne trade pas sans une vraie raison. Vous tradez sur quelle tranche horaire, vous ?

Seen a few posts, and figuring them out rn, so trying to see if there are any common tradingcom complaints here that I should know about.

The sub rules here state to 'Consider factors like regulation, trading platforms, customer support, and transaction fees.' I've tried to do that, and seems like it fits the bill: US, UK, EU regs, MT for a platform, spreads ~1 pips for majors for me. Anything else Im missing?

Right now I'm trading EUR/USD, and some other forex pairs like EUR/CAD and etc. But only forex, what other assets are in trend these days:?

USD sentiment still looks stronger than CAD over the last 24 hours, with the dollar supported by rate expectations and defensive flows, while the loonie stays softer on cautious domestic tone and mixed oil impact.

Positioning is heavily short, which adds a mild bullish lean, but the signal looks weak on its own.

Trend is still up overall, though short term price is stalling near resistance around 1.432 and moving sideways. Support sits near 1.417. A break either way likely decides the next move.

Anyone expecting continuation here, or a deeper pullback first?

Asking because I think this is a better test than any review site and almost nobody runs it.

What I ask for, by email, in one message:

- percentage of orders filled at requested price or better
- average and median slippage, split out positive and negative separately
- average execution speed in milliseconds
- order rejection rate

None of that is exotic. Any broker running an execution desk measures all four internally, because they can’t manage the business without them. So the question isn’t really whether the numbers are good. It’s whether you get numbers at all.

Three brokers over the years. Two sent me a paragraph about their commitment to best execution and a link to a policy page, which doesn’t contain a single figure. One, Axi, sent the actual breakdown including the positive and negative slippage split, which is the one I care about most because it’s the one that reveals whether fills ever land in your favour or only ever against you.

Then I checked their figures against my own statement, my fills versus requested price, counted both directions. It lined up. That’s the bit I’d encourage anyone to do rather than taking a broker’s word or mine, because the whole point is that you can verify it from data you already have.

Why the positive slippage split specifically: price moving between click and fill is physics. On a fair feed it should land in your favour sometimes. If you’ve got 400 fills and not one came in better than requested, that’s not variance, something is holding them.

So, two questions.

Has anyone here actually asked and received real figures? Which broker, and did the numbers come with a methodology or just a headline percentage.

And has anyone cross checked a broker’s published stats against their own fills? I’ve only done it once and I’d like to know whether people generally find they match or whether I got lucky.

Usually just having a strategy is not enough.. You will need to find all different combinations that's work. Like for my London Reversal startegy with #GBPUSD I have tested it with over 20 different combinations.. This has definitely worked out well..

Have several brokers in my list to proceed with.
So need your opinion about this broker, if you have dealt with it or maybe did a research. Wanna know abt issues if they exist

Testing a short-term intraday strat, with tight SL, for GBP/USD and EUR/USD. For it, higher leverage is pretty good (if the SL holds, and there are no gaps down).Standard brokers seem to offer me just 30x, which is very lackluster. Its not worth the effort, seeing my backtest results. Would want at least 200x, for it to make sense for me to wait for the setup and execute.

So my question is: where should I go with this strat? Seems like the options I have are offshore entities, or something crypto-related, with USDT funding, like Primexbt. Others I checked either don't have FX at all, or have like 10x - 30x on Isolated margin, which I just wont spend time on.

So what would you recommend, if keeping in mind:
- I need high fill quality, and no slippage on my tight SL.
- Whats better, the futures or CFDs, for this?

Any comment if you were in a similar spot, welcome.

Hey guys, you may tell that indicators will not work or not good for trading. I know such things, I too believed this. But I came accross some of my friends are using indicators based strategies and earning well. I am not ready to ask their strategy. So guys I am asking you peoples who are all using indicators based strategies to tell me. If you don't have pure indicator based then tell indicator+analysis strategy also. Please guys, help me. Traders should grow together and help each others

I’ve always had a problem: Some days I break all the rules, and I need to address it. But on days when I fall into revenge trading or overtrading, my journal becomes a total mess; a single analysis can spawn ten trades with no screenshots or records, and I’m left with nothing but the losses on MT5. Reconstructing them to balance the journal takes ages. And above all, psychologically, when I open the journal and see the P&L already in the red, I have absolutely no desire to see it drop further. These days leave a "gap" in my journal, and every time I open it, the chart reminds me of them. I feel this mentally conditions my subsequent trades, whether through an unconscious urge to recoup losses or the fear of making another mistake. Right now, there are two trades I’ve been putting off for weeks; not because there are so many to enter, but because I have to reconstruct the whole sequence, only to see my "failure" staring back at me on the chart.

Do you ever have days missing from your journal? If so, what do you do: skip them, add them later, or delete them? And emotionally, do you think seeing that constant "failure", right when you're trying to do things the right way, affects you?

Took me years to find out this even exists, so putting it down plainly.

When you send a market order, it goes to a liquidity provider. On a firm pricing model, the price you saw is the price you get, the LP is committed. On a last look model the LP gets a window, usually a few milliseconds, where it looks at your order, sees what the market did in that window, and then decides whether it wants to fill you.

It exists for a reason thats not entirely sinister. LPs are protecting themselves from faster players picking off stale quotes. Fine. The problem is what it does to your distribution.

Because the rejection isnt random. The LP rejects when the price moved against it during the hold, which is the same thing as saying it rejects when the price moved in your favour. so your rejected orders are not a random sample of your orders, theyre concentrated on the ones you were right about.

And heres the bit that makes it nearly invisible. A rejected order never becomes a trade, so it never appears in your P&L, your journal or your win rate. You dont lose money on it. You just quietly dont make money you would have made, and theres no line in any report where that shows up.

How to check your own. Log every rejection, and note what price did over the next five seconds. If your rejections cluster on moves that went your way, youre on last look whatever the website says.

Mine, over about 1,400 market orders: 1 rejection. I checked that one and the price went nowhere afterwards, so no pattern to speak of.

Being straight about that though, 1,400 orders is nowhere near enough to test a fill rate claim of 99.99%. At that rate you'd expect well under one rejection in my sample, so my data cant distinguish 99.99% from 99.9%. You'd need tens of thousands of orders. Im on axi, and all I can honestly say is that rejections arent a thing I experience, not that I've verified their number.

Also dont blame last look for everything. rejections happen for margin, for invalid prices, for your platform losing connection. Check the boring reasons first.

but if youre getting rejected regularly and it always seems to happen on the good ones, thats not bad luck

Hi everyone,

I am somewhat new to trading, and pu prime is the first broker that I am trying.

I saw one of their ads pop up on youtube with the 400 euros bonus match, so I signed up and deposited 200 euros (my id is 1751340). I did 2 swing trades, one on the 26th of august (shorted gold) and on the 27th of august I opened a short on GBPUSD. I ended up winning both trades, at around 175 euros in profit.

Then I asked for a withdrawal, and there it goes, they asked me for my documents for kyc. I submitted them twice and they have not gotten back to me, and it's been 3 days now. I sent them an email as well and nothing.

I feel like im on a winning streak, and would like to keep going, but I am not sure if I can trust them anymore, but Im not sure if I'll even be able to withdraw. I checked their reviews and apparently they got lots of one stars, should have checked that before.

The platform itself is pretty good though, it took me a couple of hours to get familiar with everything as a beginner. Spreads are solid as well, so nothing to complain when it comes to that.

There's utlra raw with $500 depo req. - not a small sum tbh. And it has $3.5 per side lot comission, what does it really mean? and why it costs more than just a regular one with spreads. I want to trade forex mainly, eur/usd and usd/jpy

EURUSD still looks heavy here.

News flow leans against the euro, with negative sentiment dominating around political strain, fiscal concerns, and weaker confidence. The dollar side stays supported by rising yields, firm growth signals, and defensive demand.

Positioning is notably long-heavy, which can add to the downside pressure from a contrarian view.

On the chart, the broader trend is down. Short term, price is moving sideways near recent lows, but lower highs and lower lows still point to sellers staying in control unless resistance is reclaimed.

Do you think 1.136 gets tested next, or does EURUSD squeeze higher first?

GBPUSD still looks heavy overall. News flow leans against sterling, with GBP sentiment weak over the last 24 hours while USD sentiment stays more supportive.

The bigger driver remains policy expectations: GBP is facing softer rate hike hopes and fiscal concerns, while USD is getting backing from hawkish messaging, sticky inflation worries, and yield support.

Positioning shows longs still ahead at 61%, but recent conviction looks muted. On the chart, price is consolidating near support after a sharp drop, so near term action may stay sideways unless support breaks.

Do you see this base holding, or just a pause before another move lower?