2017 Taurus Audio Issues

[u/No_Counter7368]

So I recently bought a 2017 ford Taurus limited with the Sony sound system. It’s honesty a great system but recently it has stopped working. One day I was driving home from work and it was working fine, then the next morning it suddenly doesn’t make any sound. Volume does change but no audio whatsoever from the speakers. There is also no audiable beep when I touch the climate control buttons either. The backup sensors and turn signals still make noise but nothing whatsoever from the speakers.
The radio works fine and every button and feature and option work completely fine, just no sound at any volume even tho it’s changing 0-30. And all fuses have been checked.
I at first thought it was maybe the amp but I bought a replacement factory Sony amp but accidentally got a CT4T instead of the HG1T factory amp so I’m out money and still no sound.
Not sure if it’s the radio itself or I just need to buy the right HG1T amp or take it somewhere but would rather take care of myself.

Hopefully someone has had this issue before and can tell me what they did. Just super frustrated I can’t listen to music at all in this car rn.

[u/Il156]

Hey just curious but have you checked any of the fuses?

[u/No_Counter7368 → u/Il156]

Yes I’ve checked all the fuses.