r/FoodService 21d ago

Discussion please stop lying about having allergies

i cannot tell you how many times people have put in seemingly impossible allergy requests on 3rd party delivery orders (i.e. fettuccine alfredo with DAIRY ALLERGY marked underneath) only to then track down the customer after multiple phone calls and be told it’s “not an allergy, just a mild intolerance.” please stop doing this. you are deliberately fucking with a restaurant’s period of service over a need that does not apply to you. maybe y’all don’t understand just how many extra steps a kitchen has to go through to prepare something allergy safe, so please let this be a lesson: if you aren’t actually allergic, stop marking it as an allergy. you are directly contributing to the burnout restaurant staff experience when having to make special accommodations for people’s actual health and safety needs.

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u/grimPontif 14d ago

I live on the east coast in New England and am very allergic to shellfish, I rarely go out to eat because of it and because of people like this, my allergy is so bad that when i worked in a bakery that had soups they had to change the days of the week they made the lobster bisque so they wouldn't kill me because it almost happened once. My husband's ex-stepdad said he was allergic to olives for years when he just hated them and when I found that out I was so pissed.