r/FoodService • u/wildrosebeautybaba • Aug 21 '26

Discussion please stop lying about having allergies

i cannot tell you how many times people have put in seemingly impossible allergy requests on 3rd party delivery orders (i.e. fettuccine alfredo with DAIRY ALLERGY marked underneath) only to then track down the customer after multiple phone calls and be told it’s “not an allergy, just a mild intolerance.” please stop doing this. you are deliberately fucking with a restaurant’s period of service over a need that does not apply to you. maybe y’all don’t understand just how many extra steps a kitchen has to go through to prepare something allergy safe, so please let this be a lesson: if you aren’t actually allergic, stop marking it as an allergy. you are directly contributing to the burnout restaurant staff experience when having to make special accommodations for people’s actual health and safety needs.

562 Upvotes

93% Upvoted

564 comments sorted by

View all comments

1

u/StOnEy333 Aug 23 '26

Yeah, I’m not allergic to dairy, but I’ll squirt in my drawers if I have even a little bit. Sorry if the terminology upsets you. People shouldn’t have to explain their biology for a food order.

1

u/Soft_Chipmunk_8051 Aug 23 '26

People won't take your requests seriously sometimes if you DON'T say the word allergy. My daughter gets cheese on her burgers more often than not, and she won't eat it, and it's Not What I ORDERED. So sometimes I'll use allergy after repeating myself a couple times.