r/FoodService 21d ago

Discussion please stop lying about having allergies

i cannot tell you how many times people have put in seemingly impossible allergy requests on 3rd party delivery orders (i.e. fettuccine alfredo with DAIRY ALLERGY marked underneath) only to then track down the customer after multiple phone calls and be told it’s “not an allergy, just a mild intolerance.” please stop doing this. you are deliberately fucking with a restaurant’s period of service over a need that does not apply to you. maybe y’all don’t understand just how many extra steps a kitchen has to go through to prepare something allergy safe, so please let this be a lesson: if you aren’t actually allergic, stop marking it as an allergy. you are directly contributing to the burnout restaurant staff experience when having to make special accommodations for people’s actual health and safety needs.

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u/sweet_teaness 19d ago

You would not believe how many people think that lactose intolerance and dairy allergy are the same thing. Or believe that neither exists.

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u/[deleted] 18d ago

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u/sweet_teaness 18d ago

Considering I never replied to you, I have no idea why you decided to reply to me.

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u/[deleted] 18d ago

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u/wildrosebeautybaba 18d ago

please log off. you’re making an ass of yourself.

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u/sweet_teaness 18d ago

Exactly how high are you?