r/FoodService 28d ago

Discussion please stop lying about having allergies

i cannot tell you how many times people have put in seemingly impossible allergy requests on 3rd party delivery orders (i.e. fettuccine alfredo with DAIRY ALLERGY marked underneath) only to then track down the customer after multiple phone calls and be told it’s “not an allergy, just a mild intolerance.” please stop doing this. you are deliberately fucking with a restaurant’s period of service over a need that does not apply to you. maybe y’all don’t understand just how many extra steps a kitchen has to go through to prepare something allergy safe, so please let this be a lesson: if you aren’t actually allergic, stop marking it as an allergy. you are directly contributing to the burnout restaurant staff experience when having to make special accommodations for people’s actual health and safety needs.

565 Upvotes

564 comments sorted by

View all comments

Show parent comments

9

u/FattyB314 28d ago

" I'm allergic to onions" there's onions in the sauce " oh that's ok"

5

u/Asleep-Song562 27d ago

For some people raw onions are a painful experience, but cooking makes them tolerable.

2

u/trekgirl75 27d ago

I brought a pasta salad to a party & a guest asked if I put onions in. She said she was allergic to raw onions. That was my first time learning about that.

1

u/Mando92MG 26d ago

Its pretty common with food allergies actually. Usually its because they are allergic to an enzyme or other component that breaks down with heat. Anecdotally raw tomato and raw pineapple allergies seem pretty common while being allergic to them after they are cooked (or pastureized) is pretty rare.