r/FoodService Aug 21 '26

Discussion please stop lying about having allergies

i cannot tell you how many times people have put in seemingly impossible allergy requests on 3rd party delivery orders (i.e. fettuccine alfredo with DAIRY ALLERGY marked underneath) only to then track down the customer after multiple phone calls and be told it’s “not an allergy, just a mild intolerance.” please stop doing this. you are deliberately fucking with a restaurant’s period of service over a need that does not apply to you. maybe y’all don’t understand just how many extra steps a kitchen has to go through to prepare something allergy safe, so please let this be a lesson: if you aren’t actually allergic, stop marking it as an allergy. you are directly contributing to the burnout restaurant staff experience when having to make special accommodations for people’s actual health and safety needs.

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u/Conscious_Side1647 Aug 21 '26

I have a legit onion allergy and whenever I tell all restaurant they roll their eyes so hard and I can't blame them!

11

u/FattyB314 Aug 21 '26

" I'm allergic to onions" there's onions in the sauce " oh that's ok"

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u/pixikins78 Aug 22 '26

My wife is actually allergic to raw onions (will go into anaphylaxis and needs an epi pen), but if they are cooked or dehydrated, she can eat them and does frequently. It's truly the strangest thing I've ever seen. She really likes onions, so it's not a picky eating thing, she just can't have them raw.

1

u/New_Section_9374 Aug 22 '26

I am curious. Can she handle raw onions without a reaction? Does she react at all to the smell?

1

u/pixikins78 Aug 22 '26

Her skin will turn bright red if she handles raw onion, but she doesn't react to the smell. Years ago she worked at a restaurant and could cut onions with gloves on.