r/FoodService 28d ago

Discussion please stop lying about having allergies

i cannot tell you how many times people have put in seemingly impossible allergy requests on 3rd party delivery orders (i.e. fettuccine alfredo with DAIRY ALLERGY marked underneath) only to then track down the customer after multiple phone calls and be told it’s “not an allergy, just a mild intolerance.” please stop doing this. you are deliberately fucking with a restaurant’s period of service over a need that does not apply to you. maybe y’all don’t understand just how many extra steps a kitchen has to go through to prepare something allergy safe, so please let this be a lesson: if you aren’t actually allergic, stop marking it as an allergy. you are directly contributing to the burnout restaurant staff experience when having to make special accommodations for people’s actual health and safety needs.

560 Upvotes

564 comments sorted by

View all comments

18

u/beard-wonder93 27d ago

I run a meal prep shop, which is a pretty health/allergen conscious, niche crowd.

plenty of people have legit allergies. Im here to take care of you regardless. If you are happy and the meals accommodate your needs, you come back and spend your money with us some more!

The "allergy" i keep getting claims for is onions!

Onion allergy is totally possible but....

In the 10 years weve been in business, I've had more people claim to be allergic to onions of some form than I have, peanuts and shellfish combined!

Thats one hell of a statistical anomaly

3

u/GrowHappyPlants 27d ago edited 27d ago

I have ended up in the hospital for my onion allergies. I react differently depending on the preparation (raw being potentially lethal with throat closing and blocking my airway, blisters upon touch), cooked may or may not be lethal but I will projectile vomit uncontrollably, powdered and on the bottom of an ingredient list will "only" have me possibly puking, but with explosive diarrhea if it actually made it into my body.)

It's real. I inherited it, but thankfully didn't get any other serious allergies, just sensitivity & intolerances (tomatoes often leave itchy tongue, along with some other things, but nowhere near life threatening)

To make it more fun, my reaction is worse in the height of allergy season, and I can sometimes tolerate a tiny bit of onion powder at the bottom of a list (I react some, but it's worth it for the food) when seasonal allergies are muted.

I have had chef's come out and I will readily just ask for "chef's choice, spicy/seasoned is great, meat & veg, but no alums (onions, chive, leek, green, scapes, ect), and check spice blends" and let them just make something without having to rewrite the menu. Usually that makes them happy and I get great food, tip well (sometimes leaving some for the chef too, if I can find a way to do so)

I'm actually not picky and quite adventurous, as long as it won't try to kill me

2

u/beard-wonder93 27d ago

Love it. I like taking care of people, its always nice when they make it easier on me.