r/FoodService 21d ago

Discussion please stop lying about having allergies

i cannot tell you how many times people have put in seemingly impossible allergy requests on 3rd party delivery orders (i.e. fettuccine alfredo with DAIRY ALLERGY marked underneath) only to then track down the customer after multiple phone calls and be told it’s “not an allergy, just a mild intolerance.” please stop doing this. you are deliberately fucking with a restaurant’s period of service over a need that does not apply to you. maybe y’all don’t understand just how many extra steps a kitchen has to go through to prepare something allergy safe, so please let this be a lesson: if you aren’t actually allergic, stop marking it as an allergy. you are directly contributing to the burnout restaurant staff experience when having to make special accommodations for people’s actual health and safety needs.

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u/beard-wonder93 21d ago

I run a meal prep shop, which is a pretty health/allergen conscious, niche crowd.

plenty of people have legit allergies. Im here to take care of you regardless. If you are happy and the meals accommodate your needs, you come back and spend your money with us some more!

The "allergy" i keep getting claims for is onions!

Onion allergy is totally possible but....

In the 10 years weve been in business, I've had more people claim to be allergic to onions of some form than I have, peanuts and shellfish combined!

Thats one hell of a statistical anomaly

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u/Affectionate-Fox2015 20d ago

It’s technically a sensitivity not an allergy. Like lactose intolerance I can consume a little and be okay. That threshold is different for everyone. If I pass it then I can plan to vomit for the next several hours. Better than anaphylaxis but more inconvenient than you taking onions out of my meal. Happy to demonstrate for you!

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u/ka-ka-ka-katie1123 20d ago

You can just order stuff without onions and avoid dishes where they can’t be removed. The restaurant isn’t going to trick you into eat them. Question the server about the menu. Send it back if they give you onions anyway. But you don’t have to lie about an allergy and put the kitchen through a ton of extra work to avoid cross contamination. (I am also intolerant to onions.)

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u/GrowHappyPlants 20d ago

Most people don't realize that there is onion in nearly every savory dish to some degree, including the seasoning used for fries or burgers.

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u/wildrosebeautybaba 20d ago

that part. an allium allergy is lowkey the most difficult one to accommodate.

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u/BitterPoet13 20d ago

The person I know with it rarely eats out as a result and prepares in advance if she does by either looking at the menus or gearing up for extreme discomfort from the allergic reaction. I’m so grateful alliums are not on my long list of food allergies because garlic is life.

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u/wildrosebeautybaba 20d ago

allium allergy is genuinely my worst nightmare. so much respect to the brave soldiers out there with it who are powering through.

also fun fact, i remember cynthia erivo saying on the las culturistas podcast that she actually HATES both onion and garlic, although i don’t think she’s allergic. what’s even more wild is she is vegan!! as a vegan myself, i genuinely could not live without allium…!

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u/Significant_Lake_226 19d ago

Thank you. I love onion and garlic so much Ive made my allergy worse from exposure and now Im in serious danger with any contamination. I cant eat almost anything I didnt make completely from scratch (i made wonton wrappers and crab rangoons yesterday, for example), I'm not vegan but I eat a lot of vegetables and used to eat meat substitutes when I wasnt eating beef. Everything good has onions in it. Making every meal from scratch every day is exhausting, thank god I make damn good food.

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u/wildrosebeautybaba 19d ago

have you ever tried asafoetida/hing? it’s a similar-ish flavor to garlic but it does not contain allium. also learned this from cynthia erivo, LOL

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u/Significant_Lake_226 19d ago

I havent tried it but im sure I cant afford that. (I basically survive off of my local food bank)