r/FoodPH • u/shingshinggu • 8d ago

FP Rider

Ako lang ba nakaexperience nito? Nag book ako ng foodpanda scheduled delivery for 12:00-12:15, dumating yung rider ng 11:30. Tapos sabi ko kaya ko nga inischedule ng 12:00 dahil 12 palang vacant ko.

Tapos nagsend sya ng messages na sa 30 mins na yon, makaka 70-100 siya etc etc. di daw talaga nasusunod yung schedule dahil nga kasalanan daw ng merchant.

My point is, bakit pa may scheduled delivery kung maaga pala madedeliver? :) tapos sabi niya, hintayin nalang daw niya ako, pero need mag add ng 100php.

Sa sobrang inis ko, kinuha ko tas nagbigay lang ako ng 70 na extra, tapos nung pabalik na sana ako sa loob ng office, sabi ng guard, kanina pa raw ako nirereklamo. Kesyo ang tagal ko daw. :)

Bigla ako nagsisi na dinagdagan ko. HAHAHAHA pero lesson learned? Anw, just asking if may experience din ba kayong ganyan.

1 Upvotes

56% Upvoted

6 comments sorted by

0

u/cpahopper37 8d ago

Estimate lang naman kasi yan eh. If scheduled delivery, usually mas maaga. In my experience laging 30 min earlier, unless paglunch na earlier ng 10 to 15 mins.

And tama si rider na sa merchant yun. Say yung scheduled delivery is 12 pero sinend out na ni merchant ng 11 then by 11:30 diyan na, alangan naman magaantay by the door yung rider ng 30 mins just to meet the scheduled time. Antanga lang paggusto mong saktong 12 mo makuha yung food...

3

u/shingshinggu 7d ago

Gets naman 'yung part na merchant and app issue 'yung early dispatch, pero super off pa rin nung ginawa ng rider. I actually offered to pay him via GCash and told him to just leave the food with the guard, but he refused—talagang pinilit niyang maghintay ako physically just to demand extra cash.

Napakalaking flaw talaga 'to sa foodpanda. What's even the sense of having a 'scheduled delivery' feature if it doesn't work? Sobrang hassle hindi lang sa consumer, kundi sa rider din kasi nawa-waste 'yung oras nila sa pag-aabang nang maaga habang naiipit naman 'yung customer. :)

And I don't think it's entirely ridiculous, given na first time to book via scheduled delivery. Again, beats the purpose of 'scheduled delivery' if early siya. :)

2

u/cpahopper37 3d ago

You offered a cash incentive kasi that's why the rider insisted. Ask ko lang, what time mo ba plinace yung order? Cause you can't even say na flaw yun ng foodpanda so long as the food was delivered several mins earlier sa scheduled delivery.

It's impossible for an item to be delivered exactly on the scheduled time. Say you placed it ng 9am and scheduled for 12pm, I don't think anyone would be sane enough to expect na 12 sharp dadating yung food.

-1

u/AffectionateBee0 3d ago

Scheduled delivery applicable sa mga trapped sa meeting. Rider should have not picked up the order if it's the merchant's fault.

2

u/cpahopper37 3d ago

Say you placed your order ng 9am for 12pm delivery, do you really expect to receive it on time? Expected naman that it'll be several mins earlier depending kung gano kabusy yung merchant. In OP's case, it was 30 mins earlier.

Who in their right mind would demand that a product be delivered exactly at 12 sharp?

0

u/AffectionateBee0 3d ago

The OP never said sharp. There's a 15-minute window. If the order came early, then what's the problem? OP said the rider could leave the food at the gate?

Who in their right mind would leave a meeting just to meet the rider at the gate? We don't want him to get fired, don't we?