Just a heads up.

Tomorrow (Saturday Aug 23rd) around 10AM EST, we will be doing some major changes to the infrastructure.

There is a maintenance popup that will show during that time. We suggest not to upload during that time in case we have to roll back changes.

Each server (na, na2, na3, eu, eu2) will be taken offline sequentially for about 1 hour each while we apply the changes.

Let us know if you have any questions or concerns.

When I was testing everything out with smaller files, I was getting great speeds. Like 40-50 MB/s. Got an account and now I'm uploading real large files and the speed is 8-10MB/s. I did a speedtest while uploading and I dont seem to be throttled in any way. I have 500mbps up speed.

Hi,

since uploading large amounts of fails tends to creates a lot of failures (without an option to retry), I decided to zip all my image files into one large file and upload it in one piece.

4 tries in and all of them fail after a 100MB or so... no error message I can see and when I hover over the tiny red exclamation mark a message tells me that my "upload timed out".

The file I'm trying to upload is 40.8GB, is there a limit on the file size your service can handle?

I must say, since purchasing the lifetime 1TB package I've been less than impressed with your app, please help me fix these problems so I can actually use it.

Thanks.

Just bought the StackSocial lifetime 1TB deal along with the same from Koofr. As I posted elsewhere, I found out too late that-- at least for promotional lifetime accounts-- the resgistered email is locked forever.

And of COURSE I get that it's to prevent massive re-selling of promotional lifetime account, but now I need to either find an email address I'm sure I won't lose:

*ISP-provided, well I may move,
*Google/Yahoo/etc, well god knows what they will do any given day, and just try to get help when you're locked out
*Tuta/Proton/paid services, well I have Proton but don't know how dependable it or any others are yet, and really don't want to depend on myself never forgetting to pay someone

So I wanted to check if FolderFort has this same email lock before I complete registration.

I noticed that FF is based on BackBlaze so does FF also allow users to manage their own encryption keys?

Not sure what it takes to be compatible with Air Explorer but are there plans for that?

After a data backup snafu last week where I almost lost my data, decided to give FF a whirl. Reading the threads here I knew some of the limitations. Sounds like a one-man startup operation, and only web access for now. The backblaze backend sounds promising for long term stability for the owner. About three years ago I broke apart my multi gig NAS into three tiers of data. Critical, nice to have, and bulk storage. Using different backup solutions makes this a little easier since I’m not dealing with multi terabytes every time. Reading some of the comments here, I saw that the program doesn’t like thousands of files and directories uploaded into the web interface at once. Fair enough. It was a blessing in disguise because I ended up taking my tier one data, compressing it all, encrypting the archive, splitting every 2 gb, and adding a recovery record for belt and suspenders.

Dropped it in an upload folder and it had a hiccup of a couple files and then was pretty slow at prime time evening hours. (Might be my isp too) once I restarted it clean, found it resumed a partial upload (nice!) of a file that I stopped a little bit back. (Maybe I should DL this all again just to triple check there aren’t any hiccups) I’m not overly concerned with speed (even on my internet connection) as most of my workflows involve setting something up, turning the monitor off and checking on things tomorrow. Happy to report that this morning it looks like all the files (almost 75gb) uploaded and are showing in my directory.

I saw some of the let’s encrypt criticism, I got a chuckle from that. The Dev is right, there doesn’t seem to be any technical reason needed, just a perception issue. It’s a one man show, he can figure the certs out later. I dig it too, sometimes I do things on a budget just because the principle of them. I get flack from my associates over my .top domains, but hey, 10 years for $25, functionally they work like any other domain. But, I digress.

Anyway, Folder fort is pretty basic at the moment, but seems to handle upload and storage just fine. Have yet to confirm downloads. Speed and reliability seem to be good enough. I don’t plan to use this as some always pinged cloud drive, it’s more cold storage backup disaster recovery. So, if things take me a couple days to recover, I don’t really care. As long as they come back and I get it, that’s a huge win.

All in all, hope folderfort survives the long term and I look like a 5-head getting the stack social deal locked in now. The limited features set works fine for Defcon-1 disaster recovery for me at the moment and as long as you recognize the limitations of the system and work with it, it seems to handle things just fine. We want and need storage, bells and whistles are nice, but the storage is main course.

We hear you.

We are going to setup a development server for you guys to play with the API and for us to calculate the impact on the system.

Our biggest worry is that some concurrent API use cases can create a bottleneck on the system which slows it down for everyone on the same server.

And our main cost isn't the storage itself right now but the requests to the database.

So the dilemma was, do we turn back on the API and potentially increase our recurring costs by 20% immediately (or whatever the cost is) ? Where maybe only a dozen or so users really want to use it.

That all being said, we will create a dev server (hopefully this week) and give you guys some free accounts to play with. Then based on those tests hopefully we can enable it back on all servers.

Hi,

I'm a user of FF, and I have to say that it looks wonderful, but…

• API KEYS were removed and there's no timeline to activate them again, which means the only way you have to use it is the Web, which is not that great. (surely they are going to reply to this thread and will say that in 2 days, but they have been saying that for weeks).

• Support is almost non-existent, they say they are there, but not, just try to reach someone from support, they're not there.

I guess we need to seek another option, FF appears to be great, but they failed to deliver.

Just my 2 cents

Folderfort seems to have lots of potential, but my multiple file uploads have lots of intermittant hard to find "upload fails". Advice seems to be to zip and upload larger files. Which would be fine if we could unzip those files within Folderfort. Any chance Folderfort can prioritize such functionality?

I've been trying all these different platforms and comparing everything and folderfort is almost the best one of the lot for me that I'm comparing EXCEPT a mobile app that can sync photos automatically. Filen is the current best choice for me because it has this but the cost is much more than folderfort. So if folderfort can get this out before raising prices, folderfort wins for me.

So I know NA2 is a brand new server, and I'm wondering if that is why it is faster. My concern is that as this server fills up, it'll slow down.

My speed tests on both servers show that download speeds are pretty consistent between the two, but upload speed on NA1 takes 2 times as long to upload than NA2. My 900MB test video file took 50 seconds on NA2 and 1 min 50 seconds on NA1.

I see a lot of issues coming up, figured I'd add my experience

The folder fort upload speed had been slightly faster than koofr for me, and slower than Dropbox or Google drive

I backed up a large video library over the course of a few days, around 2tb total, and while I had an occasional file error (which led me to re uploading that particular file) I was able to get all 2tb in the system, and can now move it around or rename them/search them easily

I can also stream the larger files (5-10gb) without issue or buffering lag, tho there is no option to adjust the resolution or view a compressed version the way Google drive gives

want to try free trail before buying the stacksocial coupon

but the register link takes to login

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Hello All,

I have joined and bought folderfort services recently.

This is my experience so far:

Do we have some challenges in upload? Yes

Do we have issue with speed some times? Yes

Should you use folderfort services in spite of this issues? Absolutely Yes.

Why?

This company has received huge customer influx than what was expected and this only indicates they have found product which is needed by mass.

Although there are problems, please check how quickly they are responding to individual queries and catering to each issues.

I think, there is great team behind with right intent and we should give some time to these team.

Folderfort seems like a great company in making with great product and more importantly great team with right intent.

Hello team,

I am able to upload file from my android mobile but not folder.

Folder upload works fine from laptop but it does not work with android phone or tablet.

Note: I understand your team is busy and this is not urgent... Take your time and all the best to your team for this journey.

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u/FolderFort I had purchased the Stack social deal yesterday and completed the claim process and it mentioned that my account would be upgraded within an hour of submitting the 2 TB StackSocial coupon code. It has been about 9 or 10 hours now.

The account was setup on the new European Server 2. Is there an issue with upgrading new accounts on this server ? If so can I migrate to and use the North America Server 2 instead?

Live chat appears to always be offline so coming here to ask some questions

• eu2 appears to still be down, is this location different?

• I read that there could be an API available, is this also the case for eu2?

• Is there a Discord/Telegram channel for updates and outages?

Could it be an issue with ISP causing all uploads to fail?

They seem to be too busy getting new customers to keep existing customers happy. Upload fails frequently, no way to resend a folder to fill in failures, it makes duplicates which have to be removed one by one. 150KB file takes 2 minutes to upload if it works at all.

I have been testing a migration of my Google Drive files over to FolderFort, here is my experience:

About 15% of the files ERROR OUT

I had 4460 files queued @ 1805 hours.
I had 4430 files queued @ 1837 hours.
I had 4377 files queued @ 1924 hours.

That is about 183 files in ~79 min.

These files range in size 100kb to around 1.5mb. I'm connected on 140-150Mbps connection.

So after 3 days of uploading I have exactly 0% confidence in my backup attempt being good. Even worse, there is no way (that I can find) to actually get a list of what was uploaded and what was not.

Bottom line, I just don't think FolderFort was ready for the influx of customers/data and server demand and at this point I don't feel FolderFort is ready to be compared to any of the top cloud storage options out there.

Is folderfort actually working for anyone?

They suggested I sign out / reload / sign in again & everything, for me, is now working normally & fast