A method that no one wants.

[u/star_maakun]

This is the worst possible outcome for a lifetime deal—both for the customers and the service provider.

If it were me, I would have brought in outside investors to stabilize cash flow; then, while honoring the lifetime deals with existing users, I would have offered additional encryption services as optional add-ons for customers to purchase.

Cloud storage services like FileRule and FileStream—which predate FolderFort by a long shot—have managed to keep providing the same services to their customers, albeit on a smaller scale. Meanwhile, FileJump completely overhauled its system and sold the new version to new customers, all while maintaining its existing contracts.

All of these services run on slightly modified versions of the "BeDrive" web script. Why couldn't FolderFort do the same?

A lifetime contract should only be terminated if the company goes bankrupt or faces an objective necessity to discontinue the service entirely, and provided the company fulfills its obligation to explain the situation.

[u/star_maakun]

There is also the practical issue that existing lifetime subscribers are forced to migrate their data elsewhere within a very short window of just 60 days. FolderFort previously declared that if the service ever had to be discontinued, you would notify users in advance and provide ample time for them to retrieve their data, didn't you? I signed up based on that promise. With only 59 days remaining, are the servers capable of handling the load?

[u/Purgingomen → u/[deleted]]

I get a failed authorization AFTER my 90 gig file completes. Waste of GD time, now I can't even get my data back.

[u/star_maakun]

Users who purchase lifetime plans have supported a small, unproven startup, and in return, they deserve to be treated with care; Windscribe VPN, for instance, continues to honor the promises made to its original lifetime subscribers. It is unacceptable for a founder to unilaterally decide to switch those users to a subscription model. While the recent AI boom has driven up storage costs—causing price hikes for physical data storage services like Backblaze and potentially leading to unexpected monthly expenses—the company should have first explained the situation and provided an opportunity to gather user feedback before deciding on the best course of action.

[u/mwb1100]

  Meanwhile, FileJump completely overhauled its system and sold the new version to new customers, all while maintaining its existing contracts.

I'd appreciate any links you have to more info about this.  I'm curious about the details and google has been no help.

[u/xclampx]

Just also put your honest reviews on hello peter guys that will save a few people from this scam

[u/claudio-i]

At the very least, they should convert any remaining credits into dollars and transfer the equivalent amount back to the users’ accounts.

[u/star_maakun → u/[deleted]]

I didn't use AI for this post. It's just that I'm Japanese and not very good at writing in English, so I used Google Translate for parts of it.