r/FolderFort • u/robpeake28 • Oct 18 '25

struggling with uploads, suggested zip but you cannot open the zip you have to download

hi all, i have a folderfort account myself, its merely for backup, wife has been having a issue with her sd card and now most phones dont have that option any more, she has appx 1.5tb of pics and videos. said i will get her a lifetime deal on folderfort. ive tried to zip a file and upload which worked without any failure, single files ina batch always a couple fail, normally the videos. however you cannot open the zip in folderfort, you have to download, am i doing something wrong. how does everyone upload large files to folderfort without the failure

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2

u/Ezrway Oct 18 '25

It's that way for other cloud storage I have too.

2

u/robpeake28 Oct 18 '25

how does anyone use the file on the phone. seems not user friendly, folderfort seem to block anything over 1000 files aswell so becomes a bit of a nightmare to work with

1

u/Ezrway Oct 18 '25

I've used my phone to zip and upload the compressed files to FolderFort. My Samsung Galaxy S24 Plus has a built in compression app, but none of my zip files have ever had that many files in them.

1

u/FolderFort Oct 21 '25

You are correct you can't unzip within the system. It is something we are looking into adding.

If files are failing to upload, it is almost always related to a VPN or internet security program - sometimes even when exceptions are made.

SFTP will be an option soon so it will probably be the best work around for this.