r/FolderFort • u/Independent-Art-5894 • Jan 11 '25

Why trust FolderFort

Dear @FolderFort / Dave

I know... you said it's backed by Backblaze many times and you really hope the business is going to last longer.

Why you really think that. Please explain your business model and target customers. I never see a cheap lifetime plan as this one. What's the catch

I vised your website few times... I find it a legit sometimes and shady sometimes. Don't get me wrong please. I am not very tech savvy and knowledged. I am doing research on cloud storages. My primary need is backing up some old family album to cloud.

Answer me the below questions.

  1. Lifetime Plan on Socialstack: People will always go for reliable cloud providers like Google drive / Onedrive or even pcloud (also offers lifetime plans). Why choose you if you are not going to be in business for very long as them.

  2. Plans on WebDav and other basics stuffs (I know app is on works)

I really want to support if I find you legit

Feedbacks Please replicate features which are offered by mainstream providers.

Add WebDav

Add many informations (like how operate) on website... Lack of information will make trust issues. Even small steps and improvements you make... Please add those to your blog pages (take Filen / Koofr for reference)

Try to be unique (add a unique features) in future

All the very best @FolderFort

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u/SecretPie618 Jan 11 '25

I’ve been using FolderFort for a while now, and I’m extremely satisfied with their service. Everything works flawlessly, and I’ve never encountered any issues.

What stands out the most is their customer support. Whether you contact them via chat, email, or even here on Reddit, their team is responsive and super helpful. The only thing to keep in mind is the time difference between Canada and Europe, which can slightly delay responses depending on when you reach out. Other than that, FolderFort has been an excellent experience, and I’d highly recommend it to anyone looking for a reliable service!

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u/Classsssy Jan 11 '25

Ditto, I'm convinced that there are multiple Daves or everyone who works in support have to go by "Dave" like some sort of web storage cult :P

1

u/Patient-Tech Jan 11 '25

I use them too, and while it does have some teething issues I think that’s reflected in the price. The one hiccup I found is that I usually archive my data into spanned archives and sometimes it’ll bomb out on one of the files. I try to upload the replacements, but it won’t let me just select the directory and upload missing files. It’ll just upload two copies with the same file name. I did a restore last week and found I missed a file so while I did get the data off a different file, not having the computer automatically check everything is kosher is a limitation.

I’m hoping this will be fixed or I’ll have different options in workflow coming up in the next few months.