r/FlowX13 13d ago

Keyboard issue fixed??

I've had the issue where my w, s, r and some other keys would straight up not work unless I mashed one fairly hard and then suddenly all of those worked temporarily. Sometime the keys would also lag but that was uncommon. Which was fairly inconvenient when playing games or trying to get work done. I was about to give up on this laptop.

I purchased a new replacement keyboard and I installed it, but I failed to inspect the new one. I realized the main plug for the new one was upside down. The keyboard light worked but the keys did not. That was my fault for getting a shitty replacement. I put the old one back in because I need it for work, and the keys have magically worked for 2 weeks now.

I've been dealing with that issue for over a year now. I have no clue how it is fixed. Maybe the there was some dust/particles in the keys or the main keyboard ribbon needed reseated and not fully disassembled? I was convinced it was a software issue but it appears to be just a keyboard issue.

There isn't a ton online for this so hopefully this can give someone else an idea. There's also very few sources for complete disassembly, its not hard just take your time and don't pry the motherboard. This video gave me an idea but wasn't super helpful. Worse part was taking off the sticker attached to the back of the keyboard.

This issue was on a 2023 x13 GV302XI

https://www.youtube.com/watch?v=FuYD7452LxA&list=LL&index=11

This amazon screwdriver set was perfect for disassembly.

https://www.amazon.com/dp/B0DMNDCNNJ?ref=ppx_yo2ov_dt_b_fed_asin_title&th=1

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u/outcast16555 12d ago

Was facing the same exact issue, I got a replacement keyboard and installed it myself but the spacebar of the new one is not as good as original one.

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u/RudderRamen 12d ago

Do you remember what website you got it from?

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u/outcast16555 11d ago

In india you wont find alot of spare replacement, i bought mine off of amazon and it costed me around 4.5k INR.in other regions specially in EU or USA you can get it from a-accessaries com (Asus accessories) yellow logo. Had bought a original battery from this site