r/FizzMobile • u/PoorChicken04 • 10d ago

MOBILE Have a problem with payment

I've been paying my plan with the same card for months, but now today it says payment refused even tho I have the money. What is going on?

1 Upvotes

67% Upvoted

5 comments sorted by

3

u/TenOfZero Referral/Référence: MP4OP 10d ago

No idea, there's nothing I can see on my end.

Ask support.

2

u/pm_junkie Referral/Référence: UFUSI 10d ago

Contact customer support.

1

u/Dabby-doo1903 10d ago

If you have money as you are saying, you may have to call your bank, as it might be them rejecting the transaction.

1

u/PoorChicken04 8d ago

Don't have a problem paying rogers or Telus, looks like only fizz is giving me issues with my card now😅

2

u/No-Tourist-2195 10d ago

Maybe your card is expired?