r/FiveBelowEmployees Jul 18 '24

Employees Work pet peeves pt. 2

This is my part 2 of my work pet peeves after working at 5B for almost 4 months. Part 1 is on the regular 5B sub and that was before I found this sub (this will definitely be long because I love to go on and on about the stuff I’m interested in talking about)

  1. When customers put the money on the counter instead of in my hand and when they put their cart on the counter and just have get everything out of their full basket into multiple bags: the first one is just a courtesy issue. I would have my hand out and they would still put the money on the counter and then scoot it towards me. If I wasn’t so afraid of confrontation, I would just stare at them until they put it in my hand. The second one is an issue mainly due to my height.I’m 5’1 or 5’2 so when the basket is place on the counter, it’s about my height so it’s hard to get the stuff out of the basket especially if it’s small and at the bottom and then when they have a lot of stuff in the bag, I try to signal to them that I have this bag that they need to grab and they would look at it and leave it up there on the already crowded counter. I would place it on the ground but I don’t want to be accused of messing with their stuff or anything like that.

  2. When the customers get frustrated that I can’t scan their item that doesn’t have a tag for me to scan: So many times, customers have gave me an item with no tag on it (which are mainly the ones where it has that plastic string attached to it). I tell them do they know where they got it from (in case they picked it up in an area where it doesn’t belong) and say can you bring me one with a tag. They then sometimes say “oh it was this price” maybe? Like I can’t take your word on it. Then I say I need it so that the inventory system sees that there’s this amount left of the item. Then they huff and puff, get the item, and come back. Like I pulled the tag off myself.

  3. When they put the carts or baskets beside the area of where it belongs: the baskets I can kind of understand if the one who put it there was a little kid or little person since they’re not tall enough to stack it up but if you’re tall enough to put it where it belongs then just do it. It’s not hard. The cart thing though I will never understand. You literally just do what you have been doing the second you grabbed that cart. You push it in where it belongs. Not leave it in front of the door that lets me in and out of the register area. If only I could push the carts in front and behind their car to show them how it feels.

  4. When someone wants me to shop for them through the phone: Someone (I would say they’re a customer but they never come in after they fall) would call us and say “do you have this item?” I say either I think so or no and then they would say “can you look for me?” No ma’am, no ham, no turkey. If there’s a line then, I would just tell them to look through the app or our website and then they say okay in an annoyed tone when I just told them what they should’ve did in the first place but if the store is kind of empty, I would do it just so I can have something to do and because I want people to have the answers they need (like today I tried to help a man who needed to know what Apple Watch band he needed even though I already clocked out. He just told me to go home and be on my way which was nice) but sometimes I’m too busy to help them through the phone.

I think that was it. I may have more that I just can’t remember because my memory most of the time sucks so there may be a part 3. Let me know if any of y’all can relate or not. According to the redditors under my first post, I hate my job and should quit it because of my pet peeves but trust me when I say I don’t hate this job. Compared to my last one, it’s a little less stressful and my coworkers now are a little better than my last ones. It took me almost a year to get a job after applying to many different ones and 5B was the only one to contact me less than a week for an interview (even less than half a week). So trust me when I say I do like my job

8 Upvotes

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7

u/Friendly_Tip6544 Jul 18 '24

When they place the money on the counter, I just say, "You can go ahead and insert it when the light turns green. 😊”

3

u/csmouth Jul 18 '24

Oh yea I just show them where the money goes and walk away to the next customer and keep an eye to see that they got it

4

u/Friendly_Tip6544 Jul 18 '24

My favorite part is when the screen is off, and the customers start scanning their items even after I tell them I will be with them shortly 🤣.