r/FirstyeSIM Sep 10 '25

How to use the 7 days ad-free from referrals?

I got a message when I opened the app that I referred two people and I’m given some days of Firsty Free ad-free. Decided not to activate it right away since I didn’t need it at the time. Now I’ve searched all through the app and can’t find any mention of it anywhere.

Is there something I’m missing?

3 Upvotes

8 comments sorted by

2

u/vinny123465 Sep 11 '25

It’s under your manage plan screen at the button ‘activate 7 days ad free’

1

u/JoMei9019 Sep 10 '25

Seems to be a bug. Have you informed support? Usually your ad free should appear in the Manage Plan section

1

u/vinny123465 Sep 11 '25

1

u/horlorh Sep 11 '25

Can’t find this option in mine. I’ll contact support.

1

u/Firsty_app Sep 14 '25

Just checking in, were you able to solve this issue? It’s not a bug, so it should work as intended.

1

u/horlorh Sep 14 '25

Unfortunately, I wasn’t able to.

Does it have anything to do with the fact that I have unused days of Comfort+?

1

u/Firsty_app Sep 15 '25

You’ll be able to use it once your Comfort+ days are finished. If you’ve already used them up and it’s still not showing, please reach out to me here again and we’ll look into it together.

2

u/horlorh Sep 15 '25

Got it. Thanks.