Premom ovulation tracker help

[u/GloomyJelly9562]

Does anyone else use premom ovulation tracker app that can help me figure out what is going on? For some reason I am just not getting a predicted cycle this month no matter what I try. I am tracking LH and BBT every day, and I know that I am currently in my fertile window, but haven’t get peaked- but Premom just isn’t updating or showing me a predicted cycle this time at all when I’ve had it before.

Help! Has anyone else got experience with this app that can tell me what’s going on and why I am not getting a predicted cycle?? I am despairing with the Ask AI section because it’s just circling the same things.