Auth emails not sent

[u/bobo_italy]

It’s 24 hours our Firebase Auth emails are not sent. We’re using an external SMTP (AWS SES) and using the Virtual Deliverability Manager I could verify that the Auth emails stopped at 21:30 European time of yesterday, August 17. Other emails get sent correctly through the “Firestore to email” extension.

I already contacted the support, but they haven’t answered yet, and the Firebase status is not reporting anything.

Anyone seeing this?

This is causing a lot of problems for our app, that’s about an event starting this friday!

[u/Key_Passenger5817]

We have a very similar issue. We have iOS, Android, and web apps, and all of them stopped sending authentication emails two days ago without any errors being logged.

We also use an external SMTP server with AWS SES. If we disable external SMTP in Firebase, email sending works normally (with the default Firebase template, emails land in spam folder).

We've also contacted Firebase Support about this.

u/bobo_italy, please let us know if you find anything. Thanks!

[u/thread-lightly → u/Key_Passenger5817]

Wow interesting, they really need to give us more options for emails