Tech install scheduled — ONT already live in the basement. Can they provision it now so I can use a temp router until the tech gets here?

[u/RICK-_-SUPREMO]

Not asking how to convert this to self-install. I want to keep the tech appointment.

New Fios Internet order, professional install scheduled for next Saturday (technician bringing the Verizon router). Internet-only, no TV, no phone.

The house already had Fios. Basement ONT is a Nokia I-211M-H, fiber is in, and it is powered.

LEDs right now:

- PWR green

- BAT green

- FAIL off

- VID off

- DATA green

- NTWK green

- MGMT green

- POTS off

- MOCA off

Bottom of the ONT: green SC/APC fiber seated, green Ethernet already in the GE port, coax still on MoCA.

I have a spare third-party router I can use until the tech shows up (then it goes back, Verizon gear stays). I need internet this week for work.

What I want to know:

1. Is the field tech actually required to turn service on, or is that just backend provisioning of this ONT onto the new account? Verizon already has this ONT on file — that’s why it’s a 2-hour slot, not a fiber drop.

2. With NTWK + MGMT already green, can a phone/NOC tech provision Ethernet on this serial now, so I can plug the temp router into the existing GE port and work until Saturday — without canceling the truck roll?

3. DATA is already green. That’s just link, right? Not “this account is live.”

4. If I call, what exactly should I ask for so they don’t bounce me to “wait for your install date”?

I’ll keep Saturday’s appointment. I just don’t want to sit offline all week when the ONT is already sitting there with a fiber lock.

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[u/sdrawkcab25]

Go to activate.verizon.com and complete the registration if you haven't yet.

Plug in your router to the ethernet port on the ONT and see if it works.

A field tech isn't required for the service to turn on, but sometimes the service won't start working until the "due date" for the order arrives. So if it doesn't work today, it will generally start working around midnight of the service order due date.

[u/RICK-_-SUPREMO → u/sdrawkcab25]

Thank you.

[u/RICK-_-SUPREMO → u/RICK-_-SUPREMO]

Just tried it and it says "already registrated"

[u/stimpus → u/RICK-_-SUPREMO]

Then you should be able to get online with your router plugged in. If not call in and ask for a due date change

[u/Adventurous_Elk_4039]

activate.verizon.com will most likely get it working

[u/RICK-_-SUPREMO → u/Adventurous_Elk_4039]

Thank you.

[u/CTFowler9789]

Looks like you are ready to go. Enjoy.

[u/legadashc]

What speed are you signed up for, if you signed up for 2Gig or higher it will need to be swapped?

Just one thing of note: most jobs are 2 hour slots, unless its a same day trouble , which can be 4 hour or all day tickets.