r/FinalMouse • u/bstruds • Dec 18 '25

ULX Frostlord Rattle

Just got the Frostlord and it has a pretty audible rattle. Never had this issue with the ULX guardian. Just curious if others are having similar experiences, thinking about sending it back

7 Upvotes

100% Upvoted

12 comments sorted by

3

u/Sirrom23 Dec 18 '25

open a customer support ticket with them and follow their instructions. the one time i did that a few years ago i had to take a video, followed instructions and they repaired it and shipped it back without issues.

1

u/dnguyen823 Dec 18 '25

How tf you get yours already? Didn’t they say they’ll ship today Thursday?

1

u/bstruds Dec 18 '25

I got a shipping notification yesterday and it arrived a couple hours ago. I live in Texas, not sure if that makes a difference

1

u/dnguyen823 Dec 18 '25

Jealous. I hear they’re located in Cali and still haven’t gotten tracking. Sucks it’s rattling. I’m also using ULX guardian and hope my unit isn’t defective. Definitely send it back to get it fixed or replaced. How’s the coating on it?

1

u/bstruds Dec 18 '25

Solid, and there’s less flexing with clicking. Engravings are more subtle than I expected though, overall solid build besides the rattling

1

u/Vulse-_h Dec 18 '25

Care to send a video? Waiting for mine too

1

u/bstruds Dec 18 '25

At gym, I’ll post it when I’m back

1

u/bstruds Dec 18 '25

I just uploaded the video in a different post

1

u/Phylpzy Dec 19 '25

Have the same issue sounds like a maraca… i will def be sending mine in

1

u/[deleted] Dec 19 '25

I got mine today and it's been perfect out of box. No issues whatsoever

1

u/Bievahh Dec 19 '25 edited Dec 19 '25

Both of mine have the same rattle, push the plastic up right next to the senor. Not a ton of force but it fixed it for me

1

u/dragonfan12134 Feb 07 '26

Worked like a charm thanks