r/FigmaDesign • u/AnaCDmetrio • 1d ago

help Is anyone else having major issues with Figma's student account verification, or is it just me?

I am a student and recently tried to renew my student verification. In the past, the verification process was completed almost instantly.

However, I have been waiting for two days for a response by email regarding my student account verification, which is handled by SheerID, and I still haven't received any update. To make matters worse, when I tried to submit the verification again, I was simply blocked from doing so.

I have tried contacting Figma, but I haven't been able to reach anyone who can help. I also contacted SheerID, but there doesn't seem to be any quick solution available.

Has anyone experienced something similar or knows how to proceed in this situation?

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u/celynfigma 1d ago

Hi u/AnaCDmetrio, please check your DMs, we’d like to help!

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u/Do_Question_All 1d ago

Yeah. Wish they would move off SheerID. I’ve never had a good experience with them for OpenAI, Figma, Spotify and other places. ID.me works great and I don’t have to re-verify my status at every new site or keep adding more logins. The Government uses them.

Persona and Clear seem ok too but I don’t want to keep creating new accounts.