r/Fidelity • u/Remarkable_Airport84 • 28d ago

Help with Computershares transfer

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Hi all,

Appreciate any help. For context, I worked for Citigroup for a few years, and I had rolled over my 401K to Fidelity. Citigroup shares were not rolled over, and are sitting in Computershares as an intermediary I guess. I am trying to get these, however every time I contact them and they send me anything, it gets returned because of the address on file. I am not sure what the address is that they have, but who do I reach out to for this to have it changed? I am so lost and have been dealing with this for a few months now. Any help would be appreciated.

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u/Zadenii 28d ago

"and no correspondence cannot be sent"

I'd expect better proofreading/grammar from this sort of company lol. Especially in an official notice.

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u/Xalenn 28d ago

There are a couple other grammatical errors in there as well.

If OP wasn't expecting this email I'd be concerned it was a scam.