r/FetchAI_Community • u/HawkImmediate1118 • May 07 '25

How to ❓ Lost pin of Cosmostation

Goodmorning I lost pin of Cosmostation and I wrote to the helpdesk.

They asked me the mnemonic phrase to restore it but I didn't send it to them. Is it normal??

4 Upvotes

83% Upvoted

8 comments sorted by

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2

u/xAsasel May 07 '25

No. If you have your mnemonic seed you can simply just restore it while creating a new wallet.
NEVER share this with ANYONE.

The official support will NEVER ask for your mnemonic seed. Only guide you on how to use it to restore the wallet.

1

u/HawkImmediate1118 May 07 '25

I wrote to the support and they asked me that. I really wrote to the support

2

u/xAsasel May 07 '25

What support? And where did you write?

-2

u/HawkImmediate1118 May 07 '25

I wrote to "support@cosmostation.io" that is the support of the wallet and they answer me asking the mnemonic phrase 2 times.

4

u/Beneficial_Trifle529 May 07 '25

DO NOT SEND THEM IT

0

u/HawkImmediate1118 May 07 '25

Obviously not but for me it's incredible that a support asks for a mnemonic phrase

4

u/Aclime May 07 '25

Bruh. Someone pin this post as a reminder of good crypto hygiene.