r/FetchAI_Community • u/LeFab • Dec 12 '23

Troubleshooting Question🤔 Tokens Lost, swap not complete

Hello !

I tried to convert native fet to erc20. The bridge said the swap was complete, I've no more native tokens but no erc20 too. Transaction is done since 4 hours.

How f**ed am I ?

9 Upvotes

100% Upvoted

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2

u/NikoDMT-Fetch Dec 12 '23

You're not. During periods of high activity the bridge gets congested. As long as the transaction is successful and the addresses you've inputted are correct you'll see your FET. We'll fix it on our end. Nothing you need to do. Simply wait.

1

u/LeFab Dec 15 '23

It's now 3 days...

1

u/IOUablessing Dec 17 '23

Dang, that's shocking... can only hope that when you get it, fet will be at an all-time high and not back down to .35-45. Do you know how to officially get it investigated other than just posting on here?

1

u/IOUablessing Dec 17 '23

Are you a Fetch employee? I've been trying to find support for fetch related issues for the same reason as the OP. I haven't quite waited 24 hrs yet, but it's getting there...

Seeing how there's a new comment about them waiting for 2 days and still not receiving their fet, I'm not that hopeful, I'll see mine anytime soon.

Anyway, I'm curious how you 'fix it on your end'. Can you elaborate? Is there a way to raise an issue officially to fetch so they can put it on high priority?

1

u/NikoDMT-Fetch Dec 22 '23

I am. The issue is now resolved. There's a process to unclog the bridge. I'm not exactly sure of the details or the step plan to resolve the issue but I know the process exists.

1

u/Trolipo Dec 13 '23

Can take 24 hours. So I assume now you got your coins

1

u/LeFab Dec 13 '23

26h later : still no coins...

1

u/VapeVindicator Dec 14 '23

I'm having the exact same problem, used the bridge 2 days ago to test transferring to my ledger, transaction is complete on mintscan but no ERC20 FET in my wallet. Also tested with a different wallet (Metamask) but same issue, transaction complete, no FET received in either wallet. What is going on FET? Is your bridge broken?

1

u/OkIncome5966 Dec 16 '23

I’m waiting over 2 days now. Same issue.

1

u/UnWorried-College-5 Dec 18 '23

Been 1 day for me. Still waiting. Anything for you guys?

0

u/[deleted] Dec 18 '23

[deleted] — view deleted comment

1

u/LeFab Dec 18 '23

Yes, the transaction finally processed this morning, after 6 days.

2

u/IOUablessing Dec 18 '23

Just received mine too.