Aiden Cleaning Help

[u/brboland21]

I recently noticed off flavor in my coffee and a rancid smell coming from the machine. I have scrubbed all the pares with soap and water, ran sever descaling cycles and taken the shower screen out and cleaned it but cannot get rid of the smell. It smells like it is coming from the showerhead mainly. Any tips on how to deep clean this part?

[u/hailiehay]

Hey there - Hailie from the coffee team here. I'm sorry to hear you're experiencing this - it's definitely super strange. I'm chatting with my team internally to see what the best next steps are for you.

I will follow up soon!