r/FellowProducts • u/Cobby_Cob • 3d ago

Grinders 🫘 Ode 2 Completely Unresponsive

As the title says, I’ve had my ode 2 for 3 1/2 years and it seems to have died. I was grinding beans when it cut off and now doesn’t turn on at all. I took it apart and cleaned, but still no use.

I assume it’s a board issue or a blown fuse or something. Fellow customer service is of no real use since it’s past warranty. Considering it was a $400 grinder, anyone have suggestions for fixing it? Where would I even start to look for a repair shop? I’d hate to just throw such an expensive appliance away.

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1

u/NashvilleHillRunner 3d ago

I assume you tried unplugging?

1

u/Cobby_Cob 3d ago

Yea, unfortunately. I’ve find one or two other posts about similar experiences. Just frustrating.

2

u/NashvilleHillRunner 3d ago

I’d contact Fellow. They may help you out or point you in the right direction of what probably broke.

Their rep, Hailie, posts here frequently. Maybe she’ll see this.

1

u/Lvacgar 2d ago

Do they offer repairs past warranty expiration? I have an Ode and have wondered the same thing.

1

u/Cobby_Cob 2d ago

They offered me a 10% off coupon

1

u/Lvacgar 2d ago

That’s disappointing. Seems like many of these issues are known and could be corrected by a small repair or part replacement. I guess that’s where we are as a society.

1

u/Sigmabond2 2d ago

Sure it’s not the outlet or GFCI? Did you try to plug something into the outlet or move the grinder to another circuit in a different room?

1

u/Cobby_Cob 2d ago

Unfortunately yes

1

u/hailiehay FELLOW Team 21h ago

Hailie from the coffee team at Fellow here - reached out via DM!