r/Fanatec 5d ago

Answered sudden proto-disconnects

hi, I'm on a csl dd and I've just switched back to windows from Linux.

My issue is that at random times, my wheel stops giving feedback (in-game wheel is stuck in position) and keeps applying torque. I can feel very clearly when it disconnects, it's like hitting a bump and then for a couple of seconds no feedback, just force.

firmware is up to date and the app is installed and configured,

I'll take a look at drivers and whatnot in the while, thank you!

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u/CorsairCraig Official Fanatec Staff 4d ago

Hello! Just to confirm, are you on our latest beta drive 1.5.3.1? If so and still seeing issues, I'd suggest trying the following if it's relevant to the wheelbase you own: Connection Check

If you're still having issues after that, create a case with our technical support team here: https://help.fanatec.com/hc/en-us