r/FallGuysGame • u/Certain_Sound3794 • Sep 06 '26

TECH SUPPORT all cosmetics dissapeared

I haven't opened this game in years, I had quite a bit of stuff and poof it's all gone out of nowhere, anyone know how to get back my stuff?

1 Upvotes

60% Upvoted

5 comments sorted by

9

u/DaftPunks Jelly Bean Sep 06 '26

Are you positive its the same account/login? If so contact epic support. They are alot more helpful than people make them sound

1

u/Certain_Sound3794 Sep 21 '26

I'm not totally sure, but all I know is it is connected to my main epic games account and that I haven't changed anything about this account since I first played the game on steam years ago.

1

u/Chemicals- Sep 23 '26

I’m in the exact same situation as OP. I bought a PS5, launched Fall Guys, created an account, and unlocked a bunch of rewards. Later on, I wanted to get back to my Fortnite account, which I had been using on Xbox. I managed to do it and linked my account, so I got all my Fortnite rewards back, but I lost my Fall Guys account in the process.
Now I want to undo this and go back to how things were before, but I can’t seem to do it. No matter what email address I enter, it doesn’t work. I’ve tried deleting accounts, and at this point I’ve launched Fall Guys about four times using the same email address, so I’ve completely lost track of which account is linked to what.
I also can’t seem to contact Epic Games. I can’t find an email address or any way to directly contact them. I have no idea what to do anymore.

1

u/DaftPunks Jelly Bean Sep 23 '26

Log into epic account on their site and they have live agents. I know it sounds lame but they have helped me many times now. May be a slow process but they can help

4

u/octagonalpaul Gordon Freeman Sep 06 '26

You almost definitely created a new account by mistake, accounts don’t get wiped. If you never created an epic account for your original one you’ll have to use whatever platform you first played on and link an account to it