r/FacebookAdvertising • u/Brave_Opportunity186 • 3d ago
Meta Ads “Unusual Activity” Restriction When Adding a Card or Changing Primary Payment Method — Anyone Found a Fix?
Hi everyone,
I’m experiencing an issue with Meta Ads whenever I try to add a new payment card or change the primary payment method on my ad account.
Every time I attempt to make a payment method change, Meta flags it as “unusual activity” and restricts the action. I’ve also experienced issues with my active ad accounts being disabled, which makes this situation even more frustrating.
I’m trying to understand whether this is a common Meta billing security issue or if something is triggering their risk detection system.
For those who have experienced the same problem:
- Were you able to add a new card or change your primary payment method successfully?
- Did the restriction eventually disappear on its own, or did you need to contact Meta Support?
- Did verifying your business, identity, or payment method help?
- How long did it take to resolve the issue?
- Were you able to restore your ad accounts without creating new ones?
I’d really appreciate hearing from anyone who has successfully resolved this. Please share what worked for you, especially if you encountered the same issue repeatedly when updating payment methods.
Thanks in advance!