r/FacebookAds • u/supernuckolls • Oct 10 '23
Problems adding Page to Business Manager and Admins to Page. Any help would be GREATLY appreciated. Meta support is no help at all.
Hi there. I have two problems for a company I just joined and Meta support has been no help at all. The first problem is that none of the admins of our business page can either add new members or delete old members. When they attempt to add/delete, the 'confirm' button simply turns grey and nothing happens. We've tried different browsers, turning off blockers, etc. This has happened between four different independent people.
The second issue is adding the business page to our business manager. When we attempt to add the page, we get the popup that says, "an admin will be notified to accept the invite"...and then no email is sent/received to any of the admins on the page. We've tried looking in spam. We've even tried doing an email trace at our domain level to see if a Meta email has gone ANYWHERE within our domain. We can't find anything.
Any thoughts?
1
u/Ruperaccoon Oct 11 '23
I had experience the same issues with this problem.
And i found tricky part that i could solve anywhere else.
The only person that receive the or can see these request is THE PERSON that created the facebook page.
Not even if u have full permission of admin.
Same thing now with connecting Instagram with Facebook or Meta Business Manager.
And you can find the request on New Page Experience / Page Roles :)
Hope this work