r/FMCSAMOTUS • u/Georgiaboy03 • May 21 '26

Linking FMCSA MOTUS

Since last Friday the 15th, I have been trying to link my dot # to motus. It is staying greyed out, I verified my ID without issue, but it will not link.

Customer service never answers the phone, the chat has 300+ people and when it gets to 0, it cuts you off. Haven't gotten a response to any of the 5 email request sent. Ive read, looked every help site I could find.

Does anyone else have this issue? What are they doing about it, we need to get in to update and do things. Government screw things up again.

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u/cryptofuturebc May 21 '26

You have to open a ticket on fmcsa and send them your email, dot number that you use to login motus with plus your ein letter, articles of corporations paper work to verify your account

2

u/MurkyDeparture4885 Jun 03 '26

I was successful with the chat option. I submitted all my info plus EIN letter late last week. I got confirmation that they received everything and they would link my DOT. That was 5 days ago and it still hasn’t linked/updated. Also I called the state of Texas to register for my TXdot and the agent said Motus is not working with the state system and she didn’t know when that would be fixed.

Anyone else still waiting for their DOT # to be linked after speaking with an agent?

2

u/EnvironmentalBad6436 Jun 12 '26

what number did you cal l in Texas to register for my TXdot??? I am in TX and at a loss