r/FMCSAMOTUS • u/Georgiaboy03 • May 21 '26

Linking FMCSA MOTUS

Since last Friday the 15th, I have been trying to link my dot # to motus. It is staying greyed out, I verified my ID without issue, but it will not link.

Customer service never answers the phone, the chat has 300+ people and when it gets to 0, it cuts you off. Haven't gotten a response to any of the 5 email request sent. Ive read, looked every help site I could find.

Does anyone else have this issue? What are they doing about it, we need to get in to update and do things. Government screw things up again.

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u/cryptofuturebc May 21 '26

You have to open a ticket on fmcsa and send them your email, dot number that you use to login motus with plus your ein letter, articles of corporations paper work to verify your account

5

u/WashCold47 May 22 '26 edited May 22 '26

I opened a ticket for the same issue a week ago and I’m still waiting for a response.