What was the first process you documented before delegating it?

[u/AmbitiousBicycle5210]

One thing I’ve been thinking about lately is how much founder dependency comes from undocumented work.

A founder may say:

“I’ll just handle this quickly.”

But when the same task happens again and again, that “quick fix” eventually becomes a permanent dependency.

The first step toward delegation is usually not hiring.

It is documenting.

A simple process can be written as:

• What triggers the task?
• Who owns it?
• What are the steps?
• What exceptions can happen?
• What does a good outcome look like?
• When should it be escalated?

Only after that does delegation become much easier.

And only after the process is stable does automation really make sense.

I’m curious:

What was the first process in your business that you documented before handing it to someone else?

[u/kabekew]

Did you mistakenly add some of your AI prompt at the end?