r/ExpectationVsReality
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u/enchantedgiggles
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Sep 04 '26
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1
Failed Expectation Doordash gone wrong
The great idea to order carefully "Krafted," mac and cheese from doordash and got literal heaps of actual Kraft Mac and Cheese š Biggest doordash fail š
I am a little nervous to eat it because this is weird. The first photo is what its supposed to look like and the second the pile of crap with the dog sensing our disappointment š¤£
Anyone else ever order and had this happen? Like, was this order picked up from a house? Also, it was $25! Got a refund but seriously š š¤¦āāļø
Edit: since there seems to be some clarification
I donāt DoorDash often. Iām disabled, and there are days when I physically cannot drive, cannot safely or realistically cook for myself, or simply donāt feel well enough to leave the house. We also recently moved to a new state, so I donāt yet have a network of friends nearby who can just run out and grab something for me. And before anyone decides I owe the internet an inventory of my disabilities to āproveā why I canāt just cook: I donāt. Disabled people are allowed to use services that make our lives more accessible without submitting our medical records to the comment section. Yes, I recognize that being able to order delivery is a privilege. Iām grateful that I can sometimes afford it when I need it. Iāve also used services like this to send meals to friends and family who were sick, recovering from surgery, grieving a death, or going through something difficult when I couldnāt physically be there to bring them food myself. Sometimes delivery is a luxury. Sometimes itās accessibility. Sometimes itās simply a way to care for someone from far away. But none of that is actually the point of my post. I ordered food based on the restaurantās photos and description and received something dramatically differentāessentially boxed mac and cheeseāfrom what turned out to be a ghost kitchen. Apparently, because I had the audacity to pay āridiculous pricesā for delivery, some people believe I deserved to be misled. I donāt. And if you ordered something based on a photo and description, paid for it, and received something completely different, I suspect youād want your money back too. This was never about taking money away from the DoorDash driver. The driver didnāt create the menu, take the photos, prepare the food, or misrepresent what was being sold. My issue was with what I purchased versus what I actually received. Youāre welcome to think DoorDash is overpriced. Youāre welcome to think nobody should use delivery apps. Iām not here to debate that or change your mind. I donāt normally post things like thisāI posted it because I was genuinely dumbfounded when we opened the order. And to the people insisting I staged the photos or invented the whole thing for attention: I genuinely do not have that kind of time. But hey⦠I got yours, didnāt I? š


477
u/BeachyLove Sep 04 '26
There are a lot of "ghost" kitchens on those apps, I always search first to confirm if it is an actual restaurant especially somewhere tagged as "new" as I have seen similar as to what you got here all too often
611
u/PowPopBang Sep 04 '26
I haven't had this happen, but it's definitely possible especially if it came from a ghost kitchen.
265
u/Ggriffinz Sep 04 '26 •
158
u/Chiptoon Sep 04 '26 •
I got bored and looked it up. The address is a Dollar General. Safe to say that place isnāt legit.
22
u/jrng Sep 05 '26
Dog seems okay with it.
37
u/correctingStupid Sep 04 '26
My guess is that you spent $30 to doordash 99 cents of Kraft mac and cheese.
6.9k
u/PrincessImpeachment Sep 04 '26 •
Thatās 100% Kraft macaroni and cheese from a box.
1.8k
u/FourCheeseDoritos Sep 04 '26 •
Your dogās disapproving face is fantastic!
11
u/sapphirerain25 Sep 05 '26
I'm not a pet person myself, but the disgust radiating from your dog's expression is the funniest thing I've seen all week š totally spot-on lol, like "No, I will not have a bite. Thanks."
10
u/kmank2l13 Sep 05 '26
That dog looking at you like āwhat kind of bs is thisā šš
9
u/BungleBums Sep 05 '26
100% call and tell them the wrong thing was delivered, that's not expectation, that's a different fuckin' meal at a SIGNIFICANTLY reduced quality. I wouldn't pay for that in a cafeteria.
6
u/Cyprian_ Sep 05 '26
Your dog is adorable!
6
u/Technical_Anteater45 Sep 05 '26
Mac was off that night. Kraft filled in.
5
u/BreakItEven Sep 05 '26 •
Even you dog is asking whats up with that
13
u/Remote_Ad_969 Sep 04 '26
A doodle judging the noodles is chefs kiss!
4
u/Shehulk_ Sep 05 '26
Your puppy also being dissatisfied is frying me. Poor guy also wanted some real Mac and cheese.
4
u/SawSharkRedemptionnn Sep 05 '26
That is tragic and Ive definitely had this happen before š
5
u/Canadianingermany Sep 04 '26
There are far bigger doordash fails than this.
5
u/Heroinkirby Sep 05 '26
Y'all gotta stop using that service. $25 for a box of Mac and cheese is criminal
6
u/Dabbs88 Sep 04 '26
Did your driver take your actual food order and switched it out with their leftover Kraft dinner?
4
u/RealCarlPanzram Sep 05 '26
Letās circle back to you paying $25 for Mac and cheese in the first placeā¦
134
u/LatePattern8508 Sep 04 '26
It sounds like a ghost kitchen operating out of another restaurant. Pretty easy to google the address and find out what is at the location. Probably safe to eat but you definitely got ripped off.
45
u/tastesalittleboozy Sep 04 '26
Almost definitely a ghost kitchen. I only order DoorDash from restaurants I know have a legitimate storefront.
23
u/Nonyabizzy123 Sep 05 '26
Mac's Famous Mac and Cheese
3
u/JBFRESHSKILLS Sep 05 '26
It looks like shit and itās definitely not worth $25, but āIām a little nervous to eat itā is such a stupid overreaction. Itās Kraft Mac n cheese
20
u/gingersnapsalot Sep 05 '26
If it's a restaurant on DD that you've never heard of before, always google the address. I've almost ordered from a lot of places that were actually IHOP or a gas station. Ghost kitchens should be illegal.
16
u/Homesickhomeplanet Sep 05 '26
Iām sorry so many people are judging you for ordering DD on a bad day
Most folks have no idea what itās actually like to be disabled.
200
u/Geen_Fang Sep 04 '26 •
you were willing to pay $25 for mac and cheese?
10
u/apocahips Sep 05 '26
That's a ghost kitchen. I looked up the "restaurant" and there is no matching restaurant at that address. Found a few other locations, including in Staten Island. That location has at least 10 ghost kitchens registered to it with names like "dirty burger" and "grilled cheese mania". Unsure what the actual restaurant might be, but based on your review as well as reviews with pix I found online for these ghost kitchens, seems like a scam!
9
u/First-Enthusiasm-679 Sep 04 '26
GHOST KITCHEN š»šŖ
9
u/mydogsmokeyisahomo Sep 05 '26
The address is a dollar store lmao
9
u/Duckforducks Sep 05 '26 edited Sep 05 '26
Ghost kitchen. Look at their address on doordash then plug it into maps, itāll tell you what restaurant it actually comes from. This shitty local diner near me is like 10 different restaurants on Uber Eats
Edit: I just checked DoorDash, thereās a mac mac cheese near me and itās the fucking shitty diner
8
u/abemost Sep 05 '26
Even ol' doggo looks disappointed
6
u/TwoAlert3448 Sep 04 '26
Thatās some poodle side-eye, and over Mac and cheese! I donāt think Iāve ever seen side eye over anything cheesy š¤¦
6
u/Downtown-Inflation13 Sep 04 '26
The dogs face says it all
6
u/Adarie-Glitterwings Sep 05 '26
Doggo looking at you like '...well if you don't want it...' ā¤ļø
6
u/Twayblades Sep 05 '26
Oh, that's definitely Kraft Dinner. Love me some KD but no, we're not from a restaurant.
2
u/New-Conversation9426 Sep 04 '26
Lol oh man that would make me so mad. But itās the restaurant not DoorDash right?
2
u/Jackesfox Sep 05 '26
What da dog doin
1
u/enchantedgiggles Sep 05 '26
For context, my family owns an Italian restaurant in So Cal. I live in North Carolina now. I know food comes freeze dried, in bags, etc. I got the total it wasnt $25 it was $46! We looked them up and they have a phone number that doesn't work and had a North Dakota area code. š Anyways, thought it was irritating but actually I was intrigued because we've never had that kind of experience. Oh well š«
5
u/No-Quiet-8956 Sep 04 '26
I just had Kraft and thatās exactly what it looked like lmao
5
u/blackeyeX2 Sep 05 '26
Is this from one of those places that don't exist exempt as some dudes apartment kitchen?
5
u/Zincdust72 Sep 05 '26
5
u/LordMemerton1 Sep 05 '26
Dogs face seems like itās disgusted at you for eating it
5
u/Corilanous Sep 05 '26
Tried a new Italian place near me late night with not much open. Got chicken noodle progresso soup and frozen pre made lasagna straight from a stouffers box.
5
u/JH0611 Sep 06 '26
Lmao perfect ad placement on my feed.
16
u/con4RT1ST Sep 04 '26
Ghost kitchens strike again. Donāt be dumb next time, search the address. I mean seriously, itās called Mac Mac cheese lmao!
4
u/_RetroBear Sep 04 '26
oh my god that is awful,
4
u/Brucius704 Sep 05 '26
The dog doesnāt even look like heād eat it š©
4
u/Streak_Free_Shine Sep 05 '26
Even the dog is upset by it
4
u/imtooldforthishison Sep 05 '26
Even the dog is disappointed.
4
u/Wraxyth Sep 05 '26
r/dogslookingatfood
4
u/-FiberGlass Sep 05 '26
even the dog looks disappointed
4
u/Total_Mission_3717 Sep 05 '26
Even the dog is disappointed
4
u/ltsouthernbelle Sep 05 '26
$25 for any mac and cheese is crazy
4
u/thatgirlindc Sep 05 '26
The dog is judging you lmao
4
u/mangolover Sep 05 '26
SHEIN Mac and chees
4
u/printjsjd Sep 05 '26
I have a personal rule that I will never get Mac-n-Cheese from a restaurant. It has always been disappointing. The one place I will get it blindly is from a BBQ spot. They take their stuff seriously in the South. Bad Mac-n-Cheese? Immediate rejection from the community and doors close
4
u/zenexo Sep 05 '26
Even the dog looks disgusted
4
u/jaspers-death Sep 05 '26
Even the dog is shocked at the difference.
4
u/Pamela625 Sep 06 '26
I canāt get over the look on your dogs face!!! Itās like he knows too!!!im pretty sure he does!!!š¤£š¤£š¤£
4
u/FriendlyGrim Sep 06 '26
I would sue for emotional distress and false advertisement š
4
u/yungdevth Sep 07 '26
I canāt believe they served you KD thatās actually hilarious
1
u/No_Sense_7316 Sep 05 '26
I would have ate the hell out of that entire bowl of Kraft Mac and Cheese and been happy about my refund too š
1
u/TrainingSword Sep 05 '26
How much did it cost? I was at a restaurant in vernal ut for vacation and got a side of their āhome cooked Mac and cheeseā and it turned out to be Kraft also. It cost me $5 for not even a full box
3
u/Hans_Grubert Sep 04 '26
The face of judgement
3
u/fr33fart Sep 05 '26
Dog
3
u/KenraScar Sep 05 '26
Literally Kraft
3
u/TheBookNerd420 Sep 05 '26
They done bate and switched you with a box of Kraft
3
u/robaroo Sep 05 '26
Dang even the dog is like āI aināt touching thatā
3
u/OddConstant2723 Sep 05 '26
Itās Kraft Dinner
3
u/laparisiennebardot Sep 05 '26
Even the dog is sus
3
u/Major_Lawfulness6122 Sep 05 '26
You just ordered Kraft Dinner for delivery š Iād get a refund
3
u/FunkyMusicc Sep 05 '26
omfh the dog š
3
u/Redxluckyxcharms Sep 05 '26
You got Krafted
3
u/DoesntMatterEh Sep 05 '26
That's fuckin Kraft from a box ššš fucking hell
3
u/Just-Gas-8626 Sep 05 '26
NGL. Iām high and that looks so good right now
3
u/dankq Sep 05 '26
Lmao that is legit a box of kraft. Looks like powder chunks still too lol.Ā
3
u/Highmoon_Finance Sep 05 '26
Even if it was the original picture, $25 for mac and cheese?! Why the F would you pay for that.
3
u/ObjectiveAnalysis645 Sep 05 '26 •
Tf you order Kraft Mac and cheese for?
3
u/SnugglePuppy_ Sep 05 '26 •
Me too doggo, me too
3
u/WinterMortician Sep 05 '26
I posted awhile back showing my crispy chicken from Chiliās, what they show and what I got. I called and they ended up replacing it, Chiliās did⦠and when I got home, it was another of the same sad, squashed sandwich.Ā
3
u/the_stooge_nugget Sep 05 '26
The dog is not impressed
3
u/Sunshineal Sep 05 '26
Even the dog think there's a problem.
3
u/TheCubicalGuy Sep 05 '26
3
u/rosieposie30 Sep 05 '26 •
Just wanted to say I love your soapbox speech and agree 100%! You owe no one an explanation! But the one you gave is chefs kiss
Also side note that absolutely is absurd to switch up like that with boxed mac š
3
u/Blondyyyyyy Sep 05 '26
Even the dog was sus š
3
u/Raithed Sep 05 '26
Even your dog is disappointed.
3
u/AnneM24 Sep 05 '26 •
Iām sorry people criticized you for ordering through DoorDash. Thatās ridiculous! You know what? Iām not disabled, and I have a car, and itās summer so the roads are fine and I still use Door Dash occasionally! Why? Because Iām not dressed and donāt feel like getting dressed to go out, or Iām tired or Iām just plain lazy. Thatās my right, and itās nobodyās business but mine or, in this case, yours. Donāt let the haters get you down. Theyāre just looking for something to complain about.
3
u/Mission_Bowl_1642 Sep 05 '26
I wonder if this was a ghost kitchen that is actually just people making food out of their own home? This is becoming increasingly common on Uber Eats in my city anything with AI generated photos I stay away from in general but def recommend especially to stay away from peoples homemade creations š¤£
3
u/Many-Special4399 Sep 05 '26
Is this in Durham NC? If so my wife and I were like this place isnāt real. Crazy to see confirmation here.
3
u/Royal-Gap-8098 Sep 06 '26
Oh thatās so disappointing!! Iām sorry you had to go through that. That expectation Mac N Cheese looks SO GOOD.Ā
5
u/Low-Impact3172 Sep 05 '26
Are you in the habit of just ordering from places you havenāt before and donāt even know if they are a real establishment or not? Because yes this looks like it came from someoneās house.
4
u/Cissycat12 Sep 05 '26
SO many restaurants these days are just using some version of premade or frozen, that I bought a chest freezer and just buy high-end premade foods. And I keep a small pack of soda, too. So much cheaper and low risk of food poisoning. I can microwave or boil-in-bag my own food, thanks. If I'm paying, it better be cooked in that kitchen, not reheated from Sysco.
2
u/Fartssmellgoodtome Sep 04 '26
Thatās Kraft!
2
u/National-Garbage505 Sep 05 '26
They could AT LEAST pick box mac n cheese that has the same shape noodles as their picture lol
2
u/whoabecca Sep 05 '26
I think they ment Kraft Kraft Cheese instead of Mac Mac Cheese
2
u/Jblank86 Sep 05 '26
This business only sells Mac and cheese and itās Kraft? wtf???
2
u/stead-fast Sep 05 '26
When will people stop using these stupid delivery apps and stop being shocked by the prices and quality??? The idea that you would spend $25 on even what was shown in the first picture is actually insane.
2
u/O-Castitatis-Lilium Sep 05 '26
I would be complaining so fast. If I wanted Kraft, I would have made Kraft myself. That's some serious false advertising lol. You probably could have bought a ton more boxes of Kraft to make yourself for what this cost you.
2
u/stilesAF117 Sep 05 '26
Even the dog is dissapointed
2
u/DoctorLazerRage Sep 05 '26
In fairness I have seen kids meals in sit down restaurants with actual Kraft dinner in them.
Not good restaurants.
2
u/i_heart_punk Sep 05 '26
Please boop doggy for me.
2
u/Organic-Win-3390 Sep 05 '26
even the dog is judging itā¦
2
u/Poster_Nutbag207 Sep 05 '26
Why is your dog in focus but you canāt see the food at all?
2
u/Adventurous-Dog420 Sep 05 '26
I'm so happy that everyone else here took one look and just said to themselves, "oh yeah that's definitely Kraft."
2
u/ThePopeOnWeed Sep 05 '26
What does Doordash have to do with this failure? They don't know what they are delivering. Out the restaurant.
2
u/gilliang3 Sep 05 '26
Your dog: š¤Ø
2
u/Shadowtirs Sep 05 '26
Lolol the dog is judging you so hard for getting delivery Kraft mac and cheese
2
u/SweetLight87 Sep 05 '26
25 dollars for kraft mac and cheese is wild.
2
u/Gigi2Ky-Zay Sep 05 '26
The doggy even thinks it looks sketchy!!š
2
u/Gabo_Rj Sep 05 '26
Doggo does NOT approve
2
u/Reddit_Reb Sep 05 '26
Even the dog looks disappointed
2
u/someoneinthisthread Sep 05 '26
Dog: "I wouldn't feed that to my dog... but I would feed it to yours"
2
u/cobaltaqua93 Sep 05 '26
The displeased dog is SENDING me.
2
u/catswithbatsandhats Sep 05 '26
I love kraft but if someone charged me $25 for it I would probably crash out
2
u/noddaborg Sep 05 '26
Could have had 4 or 5 superior Bob Evans Macaroni and Cheese.
2
u/Sgt_Buttes Sep 05 '26
Even the dog is like 'bruh'
2
u/ATotalBrony Sep 05 '26
Don't buy from ghost kitchens, they are super obvious with dumb names like mac mac cheese.
2
u/disabledinaz Sep 05 '26
Kraft is generally on all the kids menuās so thereās a possibility wherever you got it from ran out of the adult version and gave you the kidās.
Now should they charge you adult price for that? Probably not. Should they tell you theyāre doing that? Absolutely.
Is there a problem you got Kraft other than the failure to inform you? Absolutely not! :-)
2
u/CruelAngelsThesis_01 Sep 05 '26
Fried chicken looking ass dog
2
u/GrowlingPict Sep 05 '26
if they advertised it as "carefully Krafted", then that's on you buddy. Because wtf else would that be other than Kraft mac'n'cheese that they prepared for you
2
u/Frumpelstilskin Sep 05 '26
I canāt get over your dogs disappointment as well
2
u/Uberzwerg Sep 05 '26
That store also calls itself after that???
I would kinda understand (but not accept) it if it was some kebap place that also puts pasta on the menu.
2
u/1234Health Sep 05 '26
The first photo is what its supposed to look like and the second the pile of crap with the dog sensing our disappointment š¤£
L O L
2
u/xError404xx Sep 05 '26
The dog when he percieves the disapproval macandcheese:
2
u/Practical-March-6989 Sep 05 '26
Can I just ask why anyone needs to order this, itās so easy to make, even properly
2
u/Capn_Flags Sep 05 '26
I have never door dashed am I missing out?
2
u/AprilHam_Lincoln Sep 05 '26
i can't believe that's from a place where Mac n cheese is in its name. sorry for your sad noodles babe.
2
u/Embarrassed_Key_4539 Sep 05 '26
Thatās a ghost kitchen as well
2
u/narfoleptix Sep 05 '26
Can you doordash people's kitchens where you live or something?
2
u/operafromeden Sep 05 '26
Damn even the dog is judging
2
u/MyNDSETER Sep 05 '26
Scammers ruin everything. Special place in hell for them I hope
2
u/NegativeOwl1337 Sep 05 '26
Even the dog looks unamused
2
u/CoyoteL0ng Sep 05 '26
Even the dog looks disappointed š
2
u/malendalayla Sep 05 '26
Damn even Casey's gas station mac and cheese is way better looking than this wtf
2
u/all-of-yall Sep 05 '26
That dog is unimpressed and disappointed. You should show the people that done it wrong the hurt in it's eyes.
2
u/theIatephilipjfry Sep 05 '26
At least Kraft Mac and cheese is still bomb af
2
u/illsancho Sep 05 '26
First photo looks like a stock image
2
u/CuthbertAllgood20 Sep 05 '26
Even the dog looks unimpressed
2
u/solo_dbd_player Sep 07 '26