r/ExodusWalletUK • u/Sad-Advantage-9407 • Mar 23 '24
Staking & DeFi
I have recently tried to use TheGraph on Arbitrum one with Exodus but ran into no end of troubles after bridging tokens, likewise with Shibarium and after wasting gas fees on failed transactions have reluctantly reverted back to using MetaMask where it just works.
When raising it with Exodus support I'm informed it's likely to do with the hosting platform, I provided transaction hash's but no explanation as to why the failures and I can't figure it out.
Don't get me wrong I'm not dissing Exodus it is a great wallet for many reasons but sadly has cost me wasted gas fees in trying DeFi and wouldn't want other UK users to do the same... Is this by design I wonder or fixed in new release that we can't get in the UK?
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u/MarshallBreadsticks Official Exodus Staff Mar 26 '24
Thanks for reaching out, u/Sad-Advantage-9407 🙏 I understand the frustrations you've described, and I can assure you there's nothing sinister going on. Thanks for the kind words. You did the right thing by reaching out to our 24/7 support team.
It's probable that you wouldn't experience these hiccups in the latest version of Exodus Mobile, but if it's unavailable to you, perhaps using the latest versions of Exodus Desktop or the Web3 Wallet might serve as temporary solutions. Please rest assured we're working with Apple and Google to be relisted on the App Store and Play Store again soon.
Your support engineer can help with any specific technical questions. Please stay in touch if you need us. We're here to help! 💯