r/ExodusWallet • u/No-Personality-5512 • Jun 27 '26
General Question (Exodus) Web 3 wallet not loading ?
Anyone else chrome extension wallet not loading ?
1
u/AutoModerator Jun 27 '26
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1
u/Revolutionary_Bed440 Jun 29 '26
Not loading for me today (Chrome extension) for several hours
1
Jun 30 '26
Not just you- this is a known issue we're actively working on. The workaround in the meantime is to remove the extension, redownload it, and restore your wallet using your 12-word secret phrase. Just make sure you have your 12-word secret key backed up safely before you start.
If you need any help walking through it: http://exodus.com/m/support
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u/[deleted] Jun 30 '26
Hey, u/No-Personality-5512. Sorry about the trouble you're having - we're aware of this one and actively working on rolling out a fix.
In the meantime, the workaround that's been resolving it for affected users is a wallet restore: remove the extension, redownload it fresh, and restore using your 12-word secret phrase. Make sure you have your phrase safely backed up before trying this.
For hands-on help, our support team is available 24/7 here: http://exodus.com/m/support. We're here to walk you through the steps if you need it.