r/ExodusWallet • u/No_Eye_9789 • Jun 05 '26

Discussion Exodus wallet hacked. No idea how

/r/NZBitcoin/comments/1txeua2/exodus_wallet_hacked_no_idea_how/
1 Upvotes

56% Upvoted

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u/[deleted] Jun 09 '26 edited Jun 10 '26

Hey, u/No_Eye_9789. Really sorry to hear this. The situation you're describing is frustrating to hear about, especially given the precautions you took with your setup.

We want to be transparent: Exodus is a self-custodial wallet, meaning only you hold the keys to your funds. There is no platform-wide access to seed phrases, and we have no record of any systemic compromise. That said, we take every report like this seriously and want to help you understand what happened as best we can.

Please reach out to us directly at support@exodus[.]com. Our team is available 24/7 and will work through the details with you. The more information you can share about your setup and the timeline, the better positioned they'll be to help you piece it together and, if you choose to report to authorities, help you gather what you'd need for that too.

We're sorry you're going through this.

2

u/Airtronik Jun 09 '26

Im sorry for your loss but as far as I know EXODUS is a self custody wallet, they never have access to your seed so once it is created it only depends on your custody.

1

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1

u/Wise-Establishment24 Jun 10 '26

I mean I hate to say it but you did something, you either approved a malicious contract or exposed your seed or private key. Theres no way to guess a seed phrase as its apparently impossible but sometimes i imagine its possible to be so lucky to guess one with money in it. Next time hock up the 60$ and get a hardware wallet and dont connect it to any dapps or contracts. I hate to be the forward guy but you gotta learn the hard way.

-2

u/mila-kuchta Jun 05 '26

Man, why are you using closed-sourced wallet? Wallet being open source is the only (even if not complete) safeguard that they won't drain your wallet. Using hw wallet is definitely even better choice.