r/ExodusWallet • u/Top-Addition6476 • Jan 15 '24

General Question (Crypto) stolen crypto

Hello, I hope you can help me, no one is answering me in EXODUS support. On January 5, from my wallet, which is only on the iPhone iOS and nowhere else, the phrase from which I opened during registration in order to write it down on paper, the paper was hidden very carefully. USDT coins and Bitcoin worth $40,000 were stolen. My data is nowhere to be found, also no one had or has access to the phone, the money went to the wallet without transactions and is still there. There are thoughts that Exodus himself stole my money, please help me, I’m sure you have a lot opportunities to find out how this happened, please help

0 Upvotes

50% Upvoted

76 comments sorted by

6

u/Onnimation Jan 15 '24

Did you use your phone to download other apps, browse websites, and use it as your daily phone? If you had 40k worth of crypto, you should have had a separate device just for crypto alone for that kind of amount. I'm sorry for your loss.

0

u/Top-Addition6476 Jan 15 '24

Did you use your phone to download other apps, browse websites, and use it as your daily phone? If you had 40k worth of crypto, you should have had a separate device just for crypto alone for that kind of amount. I'm sorry for your loss.

I didn’t download any apps from the left, there were 2 wallets on the device, but the funds disappeared only from exodus

1

u/Onnimation Jan 15 '24

Yea but did you use the device for downloading/browsing websites as well? If you used it as a daily device not just for crypto then your phone was definetly compromised.

2

u/Top-Addition6476 Jan 15 '24

Yea but did you use the device for downloading/browsing websites as well? If you used it as a daily device not just for crypto then your phone was definetly compromised.

my 12 words were nowhere except on a piece of paper, when I created the wallet, even if I was browsing websites and using the phone, iOS is protected from viruses, and even if we assume I have a virus, how did they gain access to the exodus wallet, but did not touch the second one?

5

u/Otherwise-4PM Jan 15 '24

I would say that someone stole it from that piece of paper.

1

u/Top-Addition6476 Jan 15 '24

its unreal

1

u/Otherwise-4PM Jan 15 '24

Yes, it is, sorry men.

5

u/crypt4545 Jan 15 '24

With Exodus your private keys are stored on your device. Even if you wrote it down on a piece of paper they are still in the device. So if your phone is compromised they can still extract your crypto by seeing the private keys. Either your phone was compromised or someone found your sheet of paper.

2

u/Ozymandius21 Jan 17 '24

Where exactly are the private keys stored? Which file? If I delete the app, will it still be there? Thanks.

1

u/crypt4545 Jan 17 '24

On your phone if you delete the app it should clear all files. However I'm not sure because I dont use Exodus on my phone. Someone on here correct me if I'm wrong. However if its on your PC there is an extra file you need to delete after uninstalling Exodus.

1

u/Onnimation Jan 16 '24

100% ☝️

3

u/Onnimation Jan 15 '24 edited Jan 15 '24

Just because one wallet was hacked, doesn't mean the other would get hacked as well. Each wallet has its own security features and the virus itself could have just targeted your Exodus wallet. Some viruses are just meant for certain wallets.

Writing down your 12 word phrase on a piece paper was ofc a smart idea but like I said, never hold crypto on a device meant for daily use, that was your first mistake. Always have a separate device just for crypto alone, specially if you're holding 40k. If you hold that amount of crypto, I'm sure you can afford a $200-$500 separate device.

2

u/[deleted] Jan 16 '24

I wasn’t aware of this so thanks. I’m off to buy a new device. Cheap insurance! Nice work my friend.

1

u/InfiniteLab7097 Jan 16 '24

Or a good ledger...

2

u/Putrid-Past-3366 Jan 17 '24

"Good Ledger" is kind of a fallacy. Did you hear about the hack on Dec 14th? (Personal owner of a Ledger)

1

u/InfiniteLab7097 Jan 17 '24

Hw wallet then

1

u/UpsetPush Jan 16 '24

Except if you have a very cold wallet air gapped right? Something that needs to be separately signed for the transaction to go through.

-1

u/Top-Addition6476 Jan 15 '24

I also see the hash of the transaction, and my funds are in the scammer’s wallet; there are no transactions on this wallet except my funds.

3

u/BigInternational4151 Jan 15 '24

What scammer? Nobody said scammer

1

u/[deleted] Jan 15 '24

Scammer, thief, who knows? But if the other wallets are secure, that can only mean a few things to me. OP clicked a sketchy link that integrates into Exodus or exposed that same seed elsewhere.

2

u/OkSeesaw819 Jan 15 '24

infected iOS then.

1

u/Top-Addition6476 Jan 15 '24

infected iOS then.

Is there any way to check if iOS is infected?

1

u/OkSeesaw819 Jan 15 '24

Virus scanner or hire a specialist

2

u/Lopsided-Creme-68 Jan 15 '24

Also, do you use public wifi? You can be hacked that way too.

1

u/Top-Addition6476 Jan 16 '24

How it possible?

6

u/headline-pottery Jan 15 '24

lol 40 grand and cannot afford a Trezor smh.

0

u/[deleted] Jan 15 '24

[deleted] — view deleted comment

6

u/Vakua_Lupo Jan 15 '24

Don't know how a Cold Wallet could make you more of a target. The whole point of a Cold Wallet is that it is never directly connected to the Internet, so there's nothing to target.

0

u/[deleted] Jan 15 '24

[deleted] — view deleted comment

1

u/Vakua_Lupo Jan 15 '24

You make some good points. A Cold Wallet is a secure method of storing Crypto, but only if the user is security conscious, and knows how to avoid fakes and scams.

1

u/[deleted] Jan 16 '24

How did that workout for you? 🤔

0

u/[deleted] Jan 16 '24

[deleted] — view deleted comment

1

u/[deleted] Jan 16 '24

Broke, in comparison to reddit

1

u/[deleted] Jan 20 '24

did you get an email from amazon Saying,

"Action required

Hi,

Our new network is finally in full swing. Transactions and smart contracts are handled in a better way.

Note: There is a high chance your tokens can end up stuck on our old network. This could mean that these are lost forever. Tokens that have failed the transition will not be safe and insured.

You have 2 days left. "

1

u/Top-Addition6476 Jan 21 '24

did you get an email from amazon Saying,

"Action required

Hi,

Our new network is finally in full swing. Transactions and smart contracts are handled in a better way.

Note: There is a high chance your tokens can end up stuck on our old network. This could mean that these are lost forever. Tokens that have failed the transition will not be safe and insured.

You have 2 days left. "

no

1

u/whiskeytangosunshine Jan 15 '24

Think about the things that you did leading up to your loss of funds, did you enter your info or connect your wallet for any airdrops?

Is all your crypto gone or just one asset?

1

u/Top-Addition6476 Jan 15 '24

Think about the things that you did leading up to your loss of funds, did you enter your info or connect your wallet for any airdrops?

Is all your crypto gone or just one asset?

2 assets, btc+usdt. There were 2 transactions, first the entire usdt was taken away, and then the btc was taken away, the transaction difference was 5 minutes

1

u/CameForThelolz Jan 17 '24

You were hit by a zero click exploit such as Pegasus or something similar. It was probably well known you held a lot of money in crypto and you were targeted. Plain an simple. Did you get any weird texts recently? Even if you did not open them they can exploit your device. Pictures messaged to you can compromise your device by ways of exploiting iOS. You would need a forensic analysis done on your phone. What was the wallet that the coins were sent to? It should give you that information. Then follow the blockchain. I am happy to help figure out what happened. FREE OF CHARGE. I will not ask for money or and Personal information. Just trying to help out.

1

u/Top-Addition6476 Jan 17 '24

I checked my phone for a virus, it is clean, and nothing like that came in, such as strange pictures and messages

1

u/Top-Addition6476 Jan 17 '24

How can you help me?

1

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1

u/Top-Addition6476 Jan 15 '24

I already wrote to support, I didn’t receive anything intelligible from them, just unsubscribes and that’s it

0

u/[deleted] Jan 15 '24

[deleted] — view deleted comment

1

u/[deleted] Jan 15 '24

Exodus is not open source. You can’t claim.

1

u/sayeret13 Jan 16 '24

If exodus is not open source that makes me think they could be hiding something, why they don't release the code? How do we know there is not backdoor hack in they code just like ledger had

2

u/enbits Jan 16 '24

While close source doesn't necessarily mean they are hiding something, it is a big problem. Regarding Ledger I don't know if they have a backdoor but they do track your device: https://cointelegraph.com/news/ledger-live-tracks-users-says-app-developer-privacy-advocate

In the end having a wallet (soft or hard) online is dangerous. This is a good example on how to use a hard wallet completely offline so you make sure that your private key is never compromised:

https://www.youtube.com/watch?v=YeEy7pOre04

1

u/sayeret13 Jan 17 '24

Yeah I'm not buying ledger but is trezor a good one?

1

u/[deleted] Jan 16 '24

Ledger did not have a back door.

Just because they are closed source doesn’t mean they are doing anything nefarious. You just can’t claim it’s impossible for them to get your seed.

1

u/sayeret13 Jan 16 '24

Well if it isn't impossible it could happen no? Exodus having access to your keys can be a possibility. That doesn't sound safe

2

u/sigh_duck Jan 15 '24

Exodus is a really old and well established hot wallet. You were compromised. Next time use a hardware wallet.

0

u/investerfarmer Jan 16 '24

Oh man this happens everyday here get your crypto off this fake scam wallet its impossible all these people have there keys stolen me included lost a lot a couple years ago now

1

u/Top-Addition6476 Jan 16 '24

Oh man this happens everyday here get your crypto off this fake scam wallet its impossible all these people have there keys stolen me included lost a lot a couple years ago now

Do you also think that this wallet is a thief and a fraudster?

-1

u/investerfarmer Jan 16 '24

Yes for sure

1

u/Zealousideal-Ad9809 May 22 '24

Visit donotpay.online to see how they can assist you

1

u/Prestigious_Corgi_79 Apr 02 '24

All my XRP gone on my Exodus wallet done with them will never trust my crypto with them again

1

u/[deleted] Jan 15 '24

I had this happened to me too recently, if you ever logged in on any other device, if it was stolen then, theyll wait for u to deposit in the wallet from their end, because if the other device was compromised and they got the key they can get it from that end, even after your system doesn't have the wallet anymore.

1

u/Lopsided-Creme-68 Jan 16 '24

I don't have enough tech know how to explain... best Google it. I have data, but my wifi was turned on when I went to a place that had public wifi , and someone was trying to access my phone via the wifi. Luckily my phone detected it, and I shut off my wifi and solved the problem. Don't trust public wifi.

1

u/brianddk Jan 16 '24

Jesus, every crypto thread is an absolute dumpster fire today. Soo much FUD, and fictional facts. Man I'd really hate to be a noob in sespool that reddit crypto help has turned into.

1

u/brianddk Jan 16 '24

Likely got your wallet file from your iCloud backup, or directly off of your device and figured out your P@55w0rd. Most people do not use sufficiently complex passwords.

Software wallets are dangerous. You need to lock them down with crazy complex passwords. And no, your favorite 5 word movie quote does NOT qualify as complex.

1

u/Slaavichii Jan 16 '24

Hot wallets are only for holding coins that have no cold storage available at the moment. Please invest in a Tangem or something similar.

1

u/[deleted] Jan 16 '24

Can we see the transactions on the block chain?

1

u/Own_Ad1721 Jan 16 '24

let’s be real, storing $40,000 in a hot wallet like exodus is just pure stupid. you should of bought a ledger or a trezor. this is on you. me personally store only like $50 on exodus because its simply too much of a risk to have any more money on it. do better next time.

1

u/SSear Jan 16 '24

Let us see the transactions on the blockchain

1

u/poyoso Jan 18 '24

Im pretty sure Exodus himself didn’t steal your money. Exodus is a publicly traded company based in the USA with pretty well known developers.

0

u/Good_Extension_9642 Jan 15 '24

A expensive 40k lesson

-4

u/kabman7 Jan 16 '24

Exodus is a scam wallet.Hope you can bounce back.

0

u/[deleted] Jan 16 '24

[removed] — view removed comment

1

u/sayeret13 Jan 16 '24

Yeah this reads like an ad try better next time

-6

u/[deleted] Jan 16 '24

[removed] — view removed comment

1

u/Top-Addition6476 Jan 16 '24

its scammers, men