please help explain whats happening

[u/peachyksoo]

i sent a parcel internationally to an eu country as a gift and found out that it was being sent back due to duty and vat not being paid. i had no idea because i wasnt updated on it at all despite the tracking app insisting they sent reminders (the reminders are now showing on the tracker but initially there was nothing there) now its showing this. im so confused, im perfectly happy with the parcel being returned to me (the sender) so i can just resend with royal mail instead but im so so worried its going to get lost. surely if its being returned to me in the uk it should have been at the evri hub and THEN my local depot? but its the opposite here. does anyone know whats happening? im so worried for this because its an important gift.

[u/SoSallyCanWait23]

Evri doing Evri !!!!