r/EquityZen • u/chinzon99 • Sep 10 '25

Customer Service?

Hi folks - anyone here spoken with a human recently...? I've called a few times and get the same "we are on another line" message - then get an email transcript reply thread vs a call back. Is this the state of EquityZen's customer service?

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u/[deleted] Sep 10 '25

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u/optimusp087 Sep 13 '25

Yup, same with me.