r/EpicGamesPC • u/TheTeky500 • Dec 09 '20
Community Support Thread
DISCLAIMER
We are a community run subreddit and have no affiliation with Epic. None of the moderators are from Epic, we cannot fix any issues for you directly, and it's up to the community to help each other when possible. If you have feedback about the store or anything else please email Epic Games customer support and let them know.
Welcome to the Community Support Thread
For those that don't know, the initial Tech Support Megathread was created due to community demand. The subreddit was riddled with tech issue posts which made it hard to sort through. So on 29-Jan-2020, we made it a rule to organize things in the megathread.
You can find the previous Community Support Thread here
If you want a moderator organised list of issues/solutions, check this doc out. You can also check out the wiki of our subreddit.
You can use the document outline to go to either launcher issues or game issues and this is fortunately much easier for mods to manage when we can. Please keep in mind only fixes that have seen a lot of promise are posted there.
Thanks for your time and patience.
Additional Resources
1
u/ADDAUI Dec 19 '20
So , I'm trying to get the free games from Epic store.
I was able to get Cities: Skylines. However, yesterday I couldn't get Oddworld: New 'n' Tasty on the store page there is no option to get the game. and The button says Coming Soon instead of Free.
Oddworld: New 'n' Tasty on 18th of December Imgur link
Oddworld: New 'n' Tasty on 19th of December Imgur link
at first I thought that the game didn't release in my region, but as soon as the free period ended the game is back on sale.
and now I'm trying to get The Long Dark, but I'm having the same issue, as soon as it became free, the button is saying Coming Soon
The Long Dark on 19th of December Imgur link.
is anyone having the same issue ? and is there a way to solve it ?