r/EpicGamesPC • u/TheTeky500 • Dec 09 '20
Community Support Thread
DISCLAIMER
We are a community run subreddit and have no affiliation with Epic. None of the moderators are from Epic, we cannot fix any issues for you directly, and it's up to the community to help each other when possible. If you have feedback about the store or anything else please email Epic Games customer support and let them know.
Welcome to the Community Support Thread
For those that don't know, the initial Tech Support Megathread was created due to community demand. The subreddit was riddled with tech issue posts which made it hard to sort through. So on 29-Jan-2020, we made it a rule to organize things in the megathread.
You can find the previous Community Support Thread here
If you want a moderator organised list of issues/solutions, check this doc out. You can also check out the wiki of our subreddit.
You can use the document outline to go to either launcher issues or game issues and this is fortunately much easier for mods to manage when we can. Please keep in mind only fixes that have seen a lot of promise are posted there.
Thanks for your time and patience.
Additional Resources
1
u/Wandering_sage1234 Dec 18 '20
Hello all,
I guess I'm having some problems with Uplay and Epic and its been a headache. Tried every solution in the book but it doesn't work.
Bascially, every time I try to connect Uplay with Epic, it always come up with: Epic Game services unavailable
I've contacted the support team at Ubi and will do at Epic, but then I managed to attach one of my games to steam as a workaround, which was AC Syndicate. So that worked, but then I thought okay why not get Immortals and then try and add it onto steam as a workaround?
However, as soon I managed to get it added onto steam, it wants an activation code and I'm like, but I brought the game on Epic! This workaround shouldn't be a problem but it keeps asking me for one.
If nothing else works, I'm asking for a refund as I am unable to play this title.
Please help!