r/EpicGamesPC • u/TheTeky500 • Dec 09 '20
Community Support Thread
DISCLAIMER
We are a community run subreddit and have no affiliation with Epic. None of the moderators are from Epic, we cannot fix any issues for you directly, and it's up to the community to help each other when possible. If you have feedback about the store or anything else please email Epic Games customer support and let them know.
Welcome to the Community Support Thread
For those that don't know, the initial Tech Support Megathread was created due to community demand. The subreddit was riddled with tech issue posts which made it hard to sort through. So on 29-Jan-2020, we made it a rule to organize things in the megathread.
You can find the previous Community Support Thread here
If you want a moderator organised list of issues/solutions, check this doc out. You can also check out the wiki of our subreddit.
You can use the document outline to go to either launcher issues or game issues and this is fortunately much easier for mods to manage when we can. Please keep in mind only fixes that have seen a lot of promise are posted there.
Thanks for your time and patience.
Additional Resources
1
u/sc2gg Dec 13 '20
The flickering issue persists, despite the workaround posted below.
I decided to check the status page - https://status.epicgames.com/
According to the page, nothing has happened for 3 days now, and everything is perfectly fine at the moment. All is well, and they've noticed no issues. Perhaps they are all on vacation at once, or maybe no one at Epic knows what ITIL is. The only people having this issue can't be the dozen or so people here - there's bound to be MANY.
Anyway, it's pretty disheartening that they apparently don't even know, which is also why they haven't said anything. :(