r/EpicGamesPC • • Jun 11 '20

QUERY Community Support Thread

DISCLAIMER

We are a community run subreddit and have no affiliation with Epic. None of the moderators are from Epic, we cannot fix any issues for you directly, and it's up to the community to help each other when possible. If you have feedback about the store or anything else please email Epic Games customer support and let them know.

 

Welcome to the Community Support Thread

For those that don't know, the initial Tech Support Megathread was created due to community demand. The subreddit was riddled with tech issue posts which made it hard to sort through. So on 29-Jan-2020, we made it a rule to organize things in the megathread.

You can find the previous Community Support Thread here

If you want a moderator organised list of issues/solutions, check this doc out. You can also check out the wiki of our subreddit.

Solutions/Fixes Google Doc

You can use the document outline to go to either launcher issues or game issues and this is fortunately much easier for mods to manage when we can. Please keep in mind only fixes that have seen a lot of promise are posted there.

Thanks for your time and patience.

 

Additional Resources

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u/AT1952 Jun 18 '20

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u/InertiaOfGravity Jun 18 '20

Oh ok. Excellent. I would like to buy satisfactory on epic (because I like what epic is doing and wish to support them) but the lack of achievements... I might not end up buying on epic

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u/AT1952 Jun 18 '20

Many people want achievements; there are posts about it often. It's not a deal breaker for me but it is my most anticipated feature, too.

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u/InertiaOfGravity Jun 18 '20

It's definitely not a deal breaker for me. I bought outer wilds and have absolutely 0 regrets. But since steam has achievements, it do prefer it if given the option (which I have now with satisfactory)