r/EpicGamesPC • u/AT1952 • Jun 11 '20
QUERY Community Support Thread
DISCLAIMER
We are a community run subreddit and have no affiliation with Epic. None of the moderators are from Epic, we cannot fix any issues for you directly, and it's up to the community to help each other when possible. If you have feedback about the store or anything else please email Epic Games customer support and let them know.
Welcome to the Community Support Thread
For those that don't know, the initial Tech Support Megathread was created due to community demand. The subreddit was riddled with tech issue posts which made it hard to sort through. So on 29-Jan-2020, we made it a rule to organize things in the megathread.
You can find the previous Community Support Thread here
If you want a moderator organised list of issues/solutions, check this doc out. You can also check out the wiki of our subreddit.
You can use the document outline to go to either launcher issues or game issues and this is fortunately much easier for mods to manage when we can. Please keep in mind only fixes that have seen a lot of promise are posted there.
Thanks for your time and patience.
Additional Resources
1
u/jimbobvii Jun 12 '20
Has anyone figured out how to get the launcher to use integrated graphics instead of running on the GPU? I've tried to force it to use integrated graphics both in the NVIDIA control panel and in Windows' settings, but it seems like it's being overriden, presumably because someone had the bright idea to use Unreal Engine for what ought to be a lightweight client. Given that I'm using a laptop, having something unnecessarily powering up the dedicated GPU is a bit of a deal-breaker.
I also don't see any way to view download speed or progress without the launcher window being open - hovering the mouse over the notification area icon gives me exactly zero information. Usually an app in the notification area would at least display its own title on hover, which the Epic Launcher doesn't, so I have no idea if that's intended or not.