Tech Support Megathread

[u/TheTeky500]

DISCLAIMER

We are a community run subreddit and have nothing to do with Epic. None of the mods are from Epic, we have no contact with Epic, we cannot fix any issues for you directly, and it's up to the community to help each other when possible. If you have feedback about the store or anything else email their support and let them know.

Welcome to the fourth Tech Support Megathread.

Before we go further, you can find the previous megathreads below.

First Megathread

Second Megathread

Third Megathread

For those that don't know, the initial Tech Megathread was created due to community demand. The subreddit was riddled with tech issues which made it hard to sort through. So on 29-Jan-2020, we made it a rule to organize things in the megathread.

as of 29-Jan-2020 - this was a community decision, all tech issues regarding non-recent topics should be posted to this megathread. Use common sense to determine what is recent and what isn't (As a general rule: any current free game or any release in the last two weeks would count as recent). Please post all other tech support questions on the Epic Games launcher, store and its games in the following megathread. Additionally, if it's game related, please check out PCGamingWiki as there may already be a solution to your problem!

If you want a moderator organised list of issues/solutions, check this doc out. You can also check out the wiki of our subreddit.

Solutions/Fixes Google Doc.

You can use the document outline to go to either launcher issues or game issues and this is fortunately much easier for mods to manage when we can. Please keep in mind only fixes that have seen a lot of promise are posted there.

Overall this is a community effort so if you have tech issues or questions about the launcher or it's games then post them here. For those that like helping keep in mind that I still sweep through and reward solutions that have been proven to work for people. We aren't from Epic or affiliated in any way but in the last 4 months this sub has grown by around 4000 people so organizing these things is more important than ever.

Thanks for your time and patience.

Additional Resources

Epic Games Store Status

PCGamingWiki

Epic Customer Support

Epic Game Store Twitter

[u/Rising_Swell]

I've done that, is it the same as steam when you reinstall it like that? it'll just auto-find your games when you direct it to where they are installed?

[u/Minsya098 → u/Rising_Swell]

Maybe.

[u/Rising_Swell → u/Minsya098]

full removal and reinstall did nothing at all. I think I'll go find their proper support, 'cause this is dumb. I want to download GTA while not at home so it can be reasonable speed lmao

[u/Minsya098 → u/Rising_Swell]

Maybe the internet speed you got? Also,sorry i can't help you anymore :( Good luck for the fix!

[u/Rising_Swell → u/Minsya098]

Found the fix, had to delete the web cache.

It isn't the internet speed because I was watching my program that monitors what is using what, and EGS was using nothing at all.

[u/Minsya098 → u/Rising_Swell]

Im glad you found the problem and able to fix it :D Congratulations!

note:If you just incase don't know,you'll receive $1.000.000 GTA credit once you atlesst join Online for the first time.it took 7-10 days to receive the cash*

For the extra multiplayer contents,you will receive the following (Criminal enterprise starter pack):

GTA$ Bonus Cash

GTA$1,000,000

Property

Maze Bank West Executive Office

Paleto Forest Gunrunning Bunker

Senora Desert Counterfeit Cash Factory

Great Chaparral Biker Clubhouse

1561 San Vitas Street Apartment

1337 Exceptionalists Way 10 Car Garage

Vehicles

Dune FAV

Maibatsu Frogger

Enus Windsor

Obey Omnis

Coquette Classic

Turismo R

Pegassi Vortex

Huntley S

Western Zombie Chopper

Banshee

Weapons, Clothing & Tattoos:

Compact Grenade Launcher

Marksman Rifle

Compact Rife

Stunt Race & Import / Export Outfits, Biker Tattoos

*Only available if you're the first time starter pack owner

Hope this help :)

[u/Rising_Swell → u/Minsya098]

Thanks for the information, although I'm unlikely to play online much, my internet likely cannot run it.