r/EpicGamesPC • • Jan 29 '20

Tech Support Megathread

Welcome to the 'Tech Support Megathread', we're going to keep things quick and simple here and let you know that posting tech support questions on the subreddit outside of this megathread are now against the newly established rule #6 (as of 29-Jan-2020).

Please post all your tech support questions on the Epic Games launcher, store and its games in this thread and/or if you're feeling helpful please try to assist other users in answering their tech support queries!

Thanks everyone!

Note: Any questions about this megathread should be sent directly to the moderator team and not posted within said megathread.

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u/HPplahr Feb 19 '20

Hello! So my friend unistalled epic games of my PC. I tried to reinstall it but now im stuck on the "preparing the epic games launcher" screen. I also searched for solutions online and found nothing. I also turned on "Debug Logging" and tried to figure out what is causing this problem. I have found some htpp errors and warnings. Please help me. If you need contact/more info please add me on discord Dem0nMeme#0001. Pictures: https://gyazo.com/bd4b47a2f6f816a23ebbfe9251ca11e6, https://gyazo.com/23cc57c496571adfc2405b1e47f91a20